‘Unless you're dying, they're not interested': Brisbane dad with bowel cancer rejected by Centrelink
Nine News
Apr 5, 2018
A young Brisbane dad battling bowel cancer has lashed out at Centrelink after his application for benefits was rejected.
Tristan Hardwick, 33, is one of several cancer patients nine.com.au has spoken to who claim the system has let them down when they most need it.

Mr Hardwick, who is a father to three-year-old Seth, was diagnosed with stage three bowel cancer in November last year.
Within a week of his diagnosis, Mr Harwick had undergone major surgery to remove his colon, bowel and rectum.
Knowing he would be unable to work during his recovery, Mr Hardwick said he applied to Centrelink for a Sickness Allowance before his operation, with his partner handing in the forms.
Sickness Allowance is a short-term payment offered by Centrelink to help people on low incomes who can’t work because of a medical condition.
Mr Hardwick, had recently started up his own first aid training company which had only just begun making enough money for him to take a wage. But without him working, the company would not be making any money at all, he said.
With his partner earning just $45,000 a year, Mr Hardwick, who is also an SES volunteer, said he expected his family would easily meet Centrelink’s low income criteria.
“The attempt was to get $200 a fortnight, it wasn’t a lot. But it would have just helped with at least car parking for my family to come visit me at the hospital, which costs $25 a day,” Mr Hardwick said.
“Or to put towards rent or childcare payments for the fact that my son is in five days a week at childcare.”
However, Mr Hardwick soon found himself caught up in a bureaucratic nightmare with Centrelink staff losing his papers, twice.

“They lost the paperwork and then I had to go in because they wanted to speak to me directly, not to my partner, to assess me. So I went there within the first few days of being out of hospital,” he said.
Within a week of his diagnosis, Tristan Harwick had undergone major surgery to remove his colon, bowel and rectum.
Weeks later, Mr Hardwick was told further medical evidence he had submitted online had not been processed properly.
Almost two months after his initial application, Mr Hardwick was last month given the news his application had been rejected because his partner “earned too much”.
A further application for a low income health care card was also rejected for the same reason.
According to the Centrelink website, families earning more than $960 a fortnight are not eligible for the Sickness Allowance. Nine.com.au has contacted the Department of Human Services for comment.
Mr Hardwick said he had also been told by staff that he was “not sick enough”.
“Unless you are dying from it, they are not interested, that’s pretty much what they were saying, which I think is wrong,” he said.

“I think the system is completely rorted and it’s swayed against people who actually do need proper help. I think unless you play the system you don’t get anywhere with it.”
Mr Hardwick said not being able to get support from Centrelink added to the stress of his recovery.
“You are left wondering where your next dollar is going to come from to pay that bill or to pay for that tank of fuel so that your partner and your child can come and visit you in hospital. That whole support network can be completely dismantled.
“The amount of times me and my partner argued over the stupid Centrelink application system is just ridiculous. We were getting angry at each other over something that we had no control over. And that was all because they just put me through the ringer.”
Mr Hardwick’s story comes just a week after Sydney teen cancer patient Maddison Delaney started up an online petition after her application for a Health Care Card was rejected by Centrelink.

Ms Delaney’s mother Renee told nine.com.au staff had demanded her immunosuppressed daughter visit Centrelink’s offices in her wheelchair “to sight her” before ultimately rejecting her application.
Anne Nathan, 58, was diagnosed with bowel cancer in 2013.
Another cancer patient, Anne Nathan, 58, was diagnosed with bowel cancer in 2013.
For years the 58-year-old Brisbane mother made do with her Newstart allowance from Centrelink.
But, in 2016, when the struggle to meet her rent, medication costs and travel to hospitals became too much, she applied for a disability pension.
Her application was rejected by Centrelink because she was still undergoing treatment for her bowel cancer. Shocked, Ms Nathan fought the decision, taking the matter all the way to the Administrative Appeals Tribunal.