Just had an appointment for 11am and spoke and confirmed it at 9am.

Arrived at 10.55 introduced myself to reception and took a seat.

Waited till 11.10 then very politely explained to the reception i had other place's to be and was leaving.

Panic suddenly struc8k8 as she said " no his ready, I'll go get him right now ".

I was walking up the stairs as the "professional " run up to me apologising.

I wished him a lovely afternoon.

Just saved $360 and he needs to explain to his master why and how he lost it.

How long are you prepared to wait for a service before you simply take your money elsewhere?

I have been late to a few appointments, and the reception just cancel. I remember walking to the dentist at the Rockhampton community dental. I realised that I left my phone in the car. Went back to get it. Got to the dental clinic 5 minutes late. Waited in line 5 minutes. Got told that I was late by 10 minutes. They rescheduled my appointment.

First world problems ... or old men with nothing real to whinge about ?

I take it the appointment wasn't that necessary, and you were wasting their time.

Bobby. wrote on Oct 6^th, 2026 at 4:15pm:


In your case scenario you'd be in a hospital.

It was a new accountant.  Definitely a first world problem but I was also paying first world money.

I suspect after several polite phone calls from himself after I cancelled the meeting that he was just playing a game as he was taught in university to establish dominance over a new client. 60k in Hecs and this is the outcome.  Sacked before we shockhands.

Unfortunately I can not be bothered with such games.

The person with the dominance is the person with the money and this will only become stronger position as the Australian economy continues to tank.

If that is a issue I simply take my money elsewhere.

If I'm running ten minutes late I will have the courtesy to call and happily rebook.

If an professional cannot be on time ( particularl after insisting i be) no amount of phone calls apologies and grovelling will tempt my money to them.

I'm quite happy to see my old accountant at noon tomorrow and she is more than happy to be on time and accept my money.

I misread the opening post.   Ooops!   It wasn't a 2 hour wait at all.

How long exactly was the wait?   If it was only 15 minutes I don't see anything to get upset about.  It happens.

Not at all.

I'm very polite and never upset.

No service within 10 minutes i simply take my money and self elsewhere.

Perhaps I have been spoiled by other cultures that value great customer service and experiences as well as efficiency.
Quite the opposite to what we find some business in Australia achieve.

Nevertheless as topic suggests?

How long will you wait?

I was speaking to a bloke that back in his day was a builder.  He explained he had an account at the hardware . He would drive in collect what he needed into the Ute drive to the payment counter and if he had to wait ten minutes to pay he drove out and declared it was free.

Bobby. wrote on Oct 6^th, 2026 at 6:05pm:


I have no hesitation that you are right.
However there are equally as brilliant people who are extremely professional and always on time.

I choose to spend my money with the later.


Gee, Greg. That's very reasonable.

I never considered a time scale.