Just had an appointment for 11am and spoke and confirmed it at 9am.

Arrived at 10.55 introduced myself to reception and took a seat.

Waited till 11.10 then very politely explained to the reception i had other place's to be and was leaving.

Panic suddenly struc8k8 as she said " no his ready, I'll go get him right now ".

I was walking up the stairs as the "professional " run up to me apologising.

I wished him a lovely afternoon.

Just saved $360 and he needs to explain to his master why and how he lost it.

How long are you prepared to wait for a service before you simply take your money elsewhere?