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Coles loses court case (Read 485 times)
Bobby.
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Coles loses court case
May 14th, 2026 at 1:27pm
 
https://www.abc.net.au/news/2026-05-14/coles-accc-federal-court-judgment/1066738...


Coles found to have misled shoppers on discounted items
in bombshell Federal Court case



...




3h ago

A close up of a red sign with Coles spelt out in white letters.
The consumer watchdog said the supermarket giant misled shoppers with some items on its "Down Down" promotion.  (ABC News: Billy Cooper)

In short:
The Federal Court found the majority of the pricing tickets submitted to the court were not offering genuine discounts and would have misled an ordinary consumer.

It found the supermarket giant did not sell the products at the higher price for long enough before putting them on the "Down Down" promotion.

What's next?
The judge will also rule on a similar case against Woolworths at a later date.

Supermarket giant Coles broke consumer law by misleading shoppers on discount prices, a Federal Court judge has found.

The Australian Competition and Consumer Commission (ACCC) sued Coles, alleging it misled shoppers with fake discounts on hundreds of common household items under its prominent "Down Down" promotional campaign.

Judge Michael O'Bryan handed down his judgment in Melbourne this morning, finding that in 13 of the 14 pricing tickets submitted to the court, the discount was not genuine, and would have misled an ordinary customer.

The judge found Coles did not sell products at a higher price for at least 12 weeks before discounting them.

"I have concluded that 13 of the 14 'Down Down' tickets … were misleading because the relevant products were not sold at the 'was' price stated on the ticket for a reasonable period and as a consequence the discount represented on the tickets was not genuine," Justice O'Bryan said.

"Coles engaged in conduct in trade or commerce that was misleading."


The ACCC took the supermarket giant to court over the prices it charged on 245 common household items, including paper towels, dog food and yoghurt, under its prominent "Down Down" promotion between February 2022 and May 2023.

The consumer watchdog claimed the supermarket giant misled shoppers by jacking up the price of an item for a short time, before putting it on a discount.
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Bobby.
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Re: Coles loses court case
Reply #1 - May 14th, 2026 at 1:28pm
 

Coles ripped us all off.   Angry
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greggerypeccary
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Re: Coles loses court case
Reply #2 - May 14th, 2026 at 1:31pm
 
Bobby. wrote on May 14th, 2026 at 1:28pm:
Coles ripped us all off.   Angry


That's their business model.

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Bobby.
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Re: Coles loses court case
Reply #3 - May 14th, 2026 at 1:35pm
 
greggerypeccary wrote on May 14th, 2026 at 1:31pm:
Bobby. wrote on May 14th, 2026 at 1:28pm:
Coles ripped us all off.   Angry


That's their business model.




FAKE DISCOUNTS.
      Angry
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greggerypeccary
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Re: Coles loses court case
Reply #4 - May 14th, 2026 at 1:42pm
 
Bobby. wrote on May 14th, 2026 at 1:35pm:
greggerypeccary wrote on May 14th, 2026 at 1:31pm:
Bobby. wrote on May 14th, 2026 at 1:28pm:
Coles ripped us all off.   Angry


That's their business model.




FAKE DISCOUNTS.
      Angry


Yep, they'll do whatever it takes.

It's capitalism, Bobby.

The whole idea is to rip-off/exploit consumers and workers.
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Bobby.
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Re: Coles loses court case
Reply #5 - May 14th, 2026 at 2:21pm
 
Yes Greggy,
If Coles gets a $100 million fine they will
jack up the prices so we all pay for it.
There are no winners here.

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Bobby.
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Re: Coles loses court case
Reply #6 - May 14th, 2026 at 3:16pm
 

On another note -

you've got to be careful when buying food.
Almost every isle at Coles or Woolies has food full of:
salt, sugar, bad fats and dangerous chemicals.
Their fresh food is very expensive.
Obesity and diabetes are at plague proportions -
people are literally dying from unhealthy food choices.
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tallowood
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Re: Coles loses court case
Reply #7 - May 14th, 2026 at 3:27pm
 
I miss old General Store that was half way on the road to town. It was owned by an old man who was nearly blind and was telling customers in which corner of the store to get what and price calculated on abacus. Everything was done with complete honesty and trust. That was nearly 50 years ago.
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Bobby.
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Re: Coles loses court case
Reply #8 - May 14th, 2026 at 3:42pm
 
tallowood wrote on May 14th, 2026 at 3:27pm:
I miss old General Store that was half way on the road to town. It was owned by an old man who was nearly blind and was telling customers in which corner of the store to get what and price calculated on abacus. Everything was done with complete honesty and trust. That was nearly 50 years ago.



Did he have fresh apples?

All supermarket apples are old - even if they cost $4.90 per kilo.
They are put in cold nitrogen storage and kept for up to
9 months before selling at premium prices.
They put new apples in cold storage so they are unavailable.
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Bobby.
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Re: Coles loses court case
Reply #9 - May 14th, 2026 at 4:26pm
 

When I was a boy - back in the 1970s -
the shops would only sell fruit in season.
If you bought apples they were fresh and would last for 6 weeks in the cupboard -
in fact they were a bit hard to eat at first as they were tough from
being only a few days off the tree.
They were the nicest apples I've ever eaten -
crispy, juicy and bursting with flavor and freshness.
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tallowood
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Re: Coles loses court case
Reply #10 - May 14th, 2026 at 4:47pm
 
Bobby. wrote on May 14th, 2026 at 3:42pm:
tallowood wrote on May 14th, 2026 at 3:27pm:
I miss old General Store that was half way on the road to town. It was owned by an old man who was nearly blind and was telling customers in which corner of the store to get what and price calculated on abacus. Everything was done with complete honesty and trust. That was nearly 50 years ago.



Did he have fresh apples?


No, there were only local fruit and vegetable, apples don't grow well here, but citrus, grape, kiwi and avocado do well.
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Bobby.
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Re: Coles loses court case
Reply #11 - May 14th, 2026 at 5:18pm
 
tallowood wrote on May 14th, 2026 at 4:47pm:
Bobby. wrote on May 14th, 2026 at 3:42pm:
tallowood wrote on May 14th, 2026 at 3:27pm:
I miss old General Store that was half way on the road to town. It was owned by an old man who was nearly blind and was telling customers in which corner of the store to get what and price calculated on abacus. Everything was done with complete honesty and trust. That was nearly 50 years ago.



Did he have fresh apples?


No, there were only local fruit and vegetable, apples don't grow well here, but citrus, grape, kiwi and avocado do well.



Well I want fresh food from Coles and Woolies and no more fake discounts.
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Re: Coles loses court case
Reply #12 - May 14th, 2026 at 5:20pm
 
The price is the price. It is clearly stated. Only a moron bases their purchasing decision on how much they "save" rather than how much they pay.
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Bobby.
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Re: Coles loses court case
Reply #13 - May 14th, 2026 at 5:34pm
 
freediver wrote on May 14th, 2026 at 5:20pm:
The price is the price. It is clearly stated.
Only a moron bases their purchasing decision on how much they "save" rather than how much they pay.



Oh come on -
everyone likes a bargain - even you -

fake bargains suck people into buying.   Roll Eyes
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Re: Coles loses court case
Reply #14 - May 14th, 2026 at 5:55pm
 
freediver wrote on May 14th, 2026 at 5:20pm:
The price is the price. It is clearly stated. Only a moron bases their purchasing decision on how much they "save" rather than how much they pay.


Indeed.

How much they pay, and how much they actually need the item.

"I saved $20 on a chocolate fondue set"
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