This may be of interest to many on here or perhaps, someone you may know:

"ANAO auditing DVA over compensation claims backlog - veterans can now submit evidence 🚨

The Australian National Audit Office (ANAO) has launched an audit into how DVA is managing the massive compensation claims backlog.
They are specifically examining whether DVA has:
• Effectively managed the backlog
• Administered the claims system in a way that improves efficiency and the veteran experience
• Properly monitored and reported on its own performance
This is not about changing policy, it’s about whether the system is actually being run properly.
✅ What veterans should submit
They are asking for real-world evidence showing how the system operates in practice. Useful examples include:
• How long your claim took at each stage
• Periods where nothing happened - no updates, no contact
• Being asked multiple times for the same documents
• Lost paperwork, wrong advice, system or processing errors
• Delays caused by internal transfers, reassessments or re-work
• Poor communication or lack of transparency
• How the process impacted your health, finances or family
• Screenshots, letters, emails or simple timelines that back this up
Facts beat feelings here - dates, examples and proof matter.
🚫 What not to submit
• Political opinions or policy arguments
• Rants without examples
• Complaints about legislation itself
• Attacks on individuals
This audit is about administration and performance, not rewriting the law.
🧠 How to frame your submission
Ask yourself:
“Does this show where the system slowed me down, failed, duplicated work, or made my claim harder than it needed to be?”
If yes - submit it.
SUBMISSIONS CLOSE 26 JAN 26
https://www.anao.gov.au/.../managing-the-veterans...