greggerypeccary wrote on Sep 21^st, 2025 at 6:28pm:



But that culture has to change.
The Govt. has to get involved to force the changes by law as they will not
be implemented from big business.

Optus chief executive Stephen Rue was simply not qualified
to run a communications business that can cause loss of life if it fails.

https://www.abc.net.au/news/2025-09-22/federal-politics-live-blog-september-22/1...



1h ago

Prime Minister Anthony Albanese says he would be "surprised" if Optus chief executive Stephen Rue
was not considering his position after the telco's latest triple-0 failure.


20m ago

'Optus will be held to account': Communications minister

Communications Minister Anika Wells says people have a right to "feel livid" following the latest Optus triple-0 outage.

"Our focus is on getting to the bottom of what went wrong," she tells reporters in Brisbane.

"But Optus will be held to account.

"I will say it again for the people whose confidence must be shaken by what has come to light since late Friday afternoon, this is not good enough and it seems that Optus was told about this issue and did not act, which is not good enough."

She says the incident is now being investigated by the Australian Communications and Media Authority.

"Optus and all telecommunications providers have obligations under Australian law to make sure emergency services calls go through," Wells adds.

Faster method?

People need to find out the phone number of their local cop shop
and fire brigade and store those in their list of numbers on their mobile phone.
Then they have other options that are fast and immediate if 000 fails.

Maybe there needs to be an advertising campaign by Optus or the Govt
to encourage people to do that?
It would save lives.

greggerypeccary wrote on Sep 23^rd, 2025 at 8:37pm:



I'm tough enough to handle emergencies on my own -

but what about little old ladies in distress?

What's their plan?

https://www.accc.gov.au/media-release/federal-court-orders-optus-to-pay-100m-pen...





24 September 2025

Optus Mobile Pty Ltd (Optus) has today been ordered by the Federal Court to pay a penalty of $100 million for engaging in unconscionable conduct when selling mobile phones and contracts to hundreds of Australians, and subsequent debt collection in a case brought by the ACCC.

The Court has imposed this penalty after Optus admitted it acted unconscionably, in breach of the Australian Consumer Law, and agreed to make joint submissions with the ACCC to the Court that a total penalty of $100 million was appropriate.

In many instances the affected consumers did not want or need, could not use or could not afford the phones and contracts they were sold and, in some cases, consumers were pursued for debts resulting from these sales.

Many of the affected consumers were vulnerable or experiencing disadvantage, such as living with a mental disability, diminished cognitive capacity or learning difficulties, being financially dependent or unemployed, having limited financial literacy or English not being a first language. Many of the consumers were First Nations Australians from regional, remote and very remote parts of Australia.

“Optus’s conduct in this case was truly appalling, and we welcome the substantial penalty imposed by the Court and the deterrence message that it will send,” ACCC Deputy Chair Catriona Lowe said.

“During the course of our investigation we heard from many people who had not only experienced significant financial harm, but also emotional distress and fear after being pursued by debt collectors for long periods.”

Bobby. wrote on Sep 24^th, 2025 at 5:47pm:


You need an explanation as to why a business puts up its prices?

They want more money, Bobby.

greggerypeccary wrote on Sep 24^th, 2025 at 6:02pm:



Yes and see my last post -
when you walk into their shop they see you
as a sucker to rip off and try to upsell you on everything.