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Telstra (Read 5513 times)
Lisa Jones
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Re: Telstra
Reply #30 - Oct 12th, 2023 at 4:05pm
 
Jasin wrote on Oct 12th, 2023 at 3:55pm:
Telstra are good for the right people,
not for idiots like Monk and Smith the habitual whiners.

Like Commonwealth Bank - designed to support Australian BIG BUSINESS, especially upon the 'Commonwealth' international scene.
Then all the 'peasant' drop-kicks join it and wonder why it doesn't treat them like CEO's and such.  Roll Eyes

Maybe Smith & Monk should go back to Froggy or some 'small time' entity to appease their 'lack of'.


Look that IS the preferred target group that Telstra pitches to (hence my initial comment in this topic).

They are absolutely terrific IF you are a bona fide business client. You get much better and faster support. Everyone else gets placed behind you in the queue.

Also with Telstra Business we have only ever spoken with Australian call centre tech/managers. Our problems (I can’t even remember the last one we had now that I think of it) were actioned overnight AND out of hours. Within 24 hrs we were back up and running.

If you’re merely a Telstra residential customer - then you’d probably be getting the left over resources (which I personally don’t like but I’m in no position to do much about it either).

One other thing ...Optus is far worse for both residential and business clients. I can (unfortunately) personally assure you all of that.
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If I let myself be bought then I am no longer free.

HYPATIA - Greek philosopher, mathematician and astronomer (370 - 415)
 
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Jovial Monk
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Re: Telstra
Reply #31 - Oct 12th, 2023 at 4:09pm
 
LOL, so much ignorance so proudly displayed.
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Lisa Jones
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Re: Telstra
Reply #32 - Oct 12th, 2023 at 4:11pm
 
Jasin wrote on Oct 12th, 2023 at 3:55pm:
Telstra are good for the right people,
not for idiots like Monk and Smith the habitual whiners.

Like Commonwealth Bank - designed to support Australian BIG BUSINESS, especially upon the 'Commonwealth' international scene.
Then all the 'peasant' drop-kicks join it and wonder why it doesn't treat them like CEO's and such.  Roll Eyes

Maybe Smith & Monk should go back to Froggy or some 'small time' entity to appease their 'lack of'.


Look that IS the preferred target group that Telstra pitches to (hence my initial comment in this topic).

They are absolutely terrific IF you are a bona fide business client. You get much better and faster support. Everyone else gets placed behind you in the queue.

Also with Telstra Business we have only ever spoken with Australian call centre tech/managers. Our problems (I can’t even remember the last one we had now that I think of it) were actioned overnight AND out of hours. Within 24 hrs we were back up and running.

If you’re merely a Telstra residential customer - then you’d probably be getting the left over resources (which I personally don’t like but I’m in no position to do much about it either).

One other thing ...Optus is far worse for both residential and business clients. I can (unfortunately) personally assure you all of that.

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If I let myself be bought then I am no longer free.

HYPATIA - Greek philosopher, mathematician and astronomer (370 - 415)
 
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Jovial Monk
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Re: Telstra
Reply #33 - Oct 12th, 2023 at 4:15pm
 
Lisa Jones wrote on Oct 12th, 2023 at 4:11pm:
Jasin wrote on Oct 12th, 2023 at 3:55pm:
Telstra are good for the right people,
not for idiots like Monk and Smith the habitual whiners.

Like Commonwealth Bank - designed to support Australian BIG BUSINESS, especially upon the 'Commonwealth' international scene.
Then all the 'peasant' drop-kicks join it and wonder why it doesn't treat them like CEO's and such.  Roll Eyes

Maybe Smith & Monk should go back to Froggy or some 'small time' entity to appease their 'lack of'.


Look that IS the preferred target group that Telstra pitches to (hence my initial comment in this topic).

They are absolutely terrific IF you are a bona fide business client. You get much better and faster support. Everyone else gets placed behind you in the queue.

Also with Telstra Business we have only ever spoken with Australian call centre tech/managers. Our problems (I can’t even remember the last one we had now that I think of it) were actioned overnight AND out of hours. Within 24 hrs we were back up and running.

If you’re merely a Telstra residential customer - then you’d probably be getting the left over resources (which I personally don’t like but I’m in no position to do much about it either).

One other thing ...Optus is far worse for both residential and business clients. I can (unfortunately) personally assure you all of that.



You have just read a fairy tale.
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OzPolitic needs a >real< Environment MRB now!
OzPolitic needs a >real< Food MRB now!
OzPolitic needs a >real< Health MRB now!
OzPolitic needs a >real< Economics MRB now!

Topics in the right MRB!
 
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Jasin
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Re: Telstra
Reply #34 - Oct 12th, 2023 at 4:19pm
 
Well you live in a fairy world of winds in the willows and other weird things. Roll Eyes
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AIMLESS EXTENTION OF KNOWLEDGE HOWEVER, WHICH IS WHAT I THINK YOU REALLY MEAN BY THE TERM 'CURIOSITY', IS MERELY INEFFICIENCY. I AM DESIGNED TO AVOID INEFFICIENCY.
 
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Lisa Jones
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Re: Telstra
Reply #35 - Oct 12th, 2023 at 4:32pm
 
Jasin wrote on Oct 12th, 2023 at 3:55pm:
Telstra are good for the right people,
not for idiots like Monk and Smith the habitual whiners.

Like Commonwealth Bank - designed to support Australian BIG BUSINESS, especially upon the 'Commonwealth' international scene.
Then all the 'peasant' drop-kicks join it and wonder why it doesn't treat them like CEO's and such.  Roll Eyes

Maybe Smith & Monk should go back to Froggy or some 'small time' entity to appease their 'lack of'.


Look that IS the preferred target group that Telstra pitches to (hence my initial comment in this topic).

They are absolutely terrific IF you are a bona fide business client. You get much better and faster support. Everyone else gets placed behind you in the queue.

Also with Telstra Business we have only ever spoken with Australian call centre tech/managers. Our problems (I can’t even remember the last one we had now that I think of it) were actioned overnight AND out of hours. Within 24 hrs we were back up and running.

If you’re merely a Telstra residential customer - then you’d probably be getting the left over resources (which I personally don’t like but I’m in no position to do much about it either).

One other thing ...Optus is far worse for both residential and business clients. I can (unfortunately) personally assure you all of that.

Topic continued here 👇

https://www.ozpolitic.com/forum/YaBB.pl?num=1697088740/8#8
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If I let myself be bought then I am no longer free.

HYPATIA - Greek philosopher, mathematician and astronomer (370 - 415)
 
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John Smith
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Re: Telstra
Reply #36 - Oct 12th, 2023 at 4:36pm
 
...
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Our esteemed leader:
I hope that bitch who was running their brothels for them gets raped with a cactus.
 
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Jasin
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Re: Telstra
Reply #37 - Oct 12th, 2023 at 4:51pm
 
The Gronk is trying to be Meme Savvy.  Grin
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AIMLESS EXTENTION OF KNOWLEDGE HOWEVER, WHICH IS WHAT I THINK YOU REALLY MEAN BY THE TERM 'CURIOSITY', IS MERELY INEFFICIENCY. I AM DESIGNED TO AVOID INEFFICIENCY.
 
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Baronvonrort
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Re: Telstra
Reply #38 - Oct 12th, 2023 at 5:41pm
 
Gnads wrote on Oct 12th, 2023 at 12:54pm:
I couldn't take my faulty modem down there and get a new one .... the only way I could get a modem from them was to buy it - $288  Roll Eyes

Nearly as shyte a company as Qantas.


Telstra have been giving modems free of charge to me for over 20 years.

I always remind them i have been a good cutomer. Wink

My latest modem has 4G backup so when NBN goes down it switches to mobile service.

If it cuts out or is unreliable i disconnect WAN cable from NBN to Modem and it goes straight to 4G.




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Leftists and the Ayatollahs have a lot in common when it comes to criticism of Islam, they don't tolerate it.
 
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Agnes.
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Re: Telstra
Reply #39 - Oct 12th, 2023 at 7:49pm
 
Me as well-- have never ever paid for a modem.
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Why Johnny Ringo, you look like someone just walked over your grave ~
 
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Lisa Jones
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Re: Telstra
Reply #40 - Oct 12th, 2023 at 8:04pm
 
Baronvonrort wrote on Oct 12th, 2023 at 5:41pm:
Gnads wrote on Oct 12th, 2023 at 12:54pm:
I couldn't take my faulty modem down there and get a new one .... the only way I could get a modem from them was to buy it - $288  Roll Eyes

Nearly as shyte a company as Qantas.


Telstra have been giving modems free of charge to me for over 20 years.

I always remind them i have been a good cutomer. Wink

My latest modem has 4G backup so when NBN goes down it switches to mobile service.

If it cuts out or is unreliable i disconnect WAN cable from NBN to Modem and it goes straight to 4G.



Same here Baron.

Always FREE

We’ve never had issues with Telstra. Optus was a nightmare.

Note : I’m referring to Telstra Business vs Optus Business.

Never had a problem
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If I let myself be bought then I am no longer free.

HYPATIA - Greek philosopher, mathematician and astronomer (370 - 415)
 
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Lisa Jones
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Re: Telstra
Reply #41 - Oct 12th, 2023 at 8:07pm
 
Jasin wrote on Oct 12th, 2023 at 4:51pm:
The Gronk is trying to be Meme Savvy.  Grin


Just laugh AT the ignorant uneducated dumbarse! He’s still putting that same meme he used to use for Methra way back on Yahoo 😂😆

The fact remains: Five Foot Frodo’s sore @rse was pwned yet again this afternoon when he revealed what Ive been saying all along - the Abo dole bludging fraud knows SFA about investing in real estate. It was such a hilarious slip up too. God it so made my freaking day!
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If I let myself be bought then I am no longer free.

HYPATIA - Greek philosopher, mathematician and astronomer (370 - 415)
 
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John Smith
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Re: Telstra
Reply #42 - Oct 12th, 2023 at 8:22pm
 
...
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Our esteemed leader:
I hope that bitch who was running their brothels for them gets raped with a cactus.
 
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Dnarever
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Re: Telstra
Reply #43 - Oct 12th, 2023 at 8:31pm
 
Gnads wrote on Oct 12th, 2023 at 12:54pm:
Just spent a week off line & without a landline phone because my less than 2 yr old Telstra Gen3 Smart Modem shyte itself.

It took 2 days & an NBN technician visit to determine the NBN service was OK .. I told the technician that I couldn't convince Telstra that the modem was shot & it wasn't until he sent his notes in that they finally agreed.

After 2 1/2 hours texting last Thursday because the waiting list to speak to someone was nearly an hour I got something happening on Friday.

New modem didn't arrive until today. 7 days later.

It's 2023 FFS and the service & options you have are less & less.

Telstra Shops are useless as tits on a boar pig .... they carry the company Logo but are franchises that act only as selling centres.

I couldn't take my faulty modem down there and get a new one .... the only way I could get a modem from them was to buy it - $288  Roll Eyes

Nearly as shyte a company as Qantas.


You probably could have churned to a different company quicker, cheaper and likely with a quicker modem.
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Re: Telstra
Reply #44 - Oct 12th, 2023 at 8:45pm
 
Years ago I had an interesting bill from Telstra addressed to me and charging me for the named previous tenant at the house. They said it was a combined bill and they were working out my share of it. I kept the letter as it was so fascinating to read. (They didn't get any cash from me)..
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