longweekend58 wrote on Jan 6
th, 2017 at 4:24pm:
Bam wrote on Jan 6
th, 2017 at 4:02pm:
Belgarion wrote on Jan 6
th, 2017 at 3:28pm:
Although the automated system is a problem, the majority of those complaining are thieves who have been caught out. They are using the errors in the system to claim a victim status they do not deserve.
That isn't true, and you've got no evidence to prove this.
If you read this thread, you'll find many examples where "debts" have been calculated by Centrelink incorrectly, in direct violation of social security law and the Department's own guidelines. Because it has broken the law and misled people, Centrelink isn't likely to prevail if it's sued in a class action lawsuit.
You overstep the mark. It is true that Centrelink has stuffed up in a number of cases, but that is not ILLEGAl and no lawsuit would ever work.
They are bullying people to take out loans to pay debts that do not exist ?
People are being referred to debt collectors and black listed when there is no debt ?
They are advising people to call the life line.
One question is putting this system into use and refusing to fix it or take it off line with the known problems constitute criminal negligence ?
What impact does acknowledging that you have put people at risk in advising the life line support because of a system that should never have got into operation with the significant flaws it has.
A team of 13 year olds used to test this system would have found the problems. It is difficult to call this just incompetence, there seems to be a genuine component of negligence.
Now where do we stand with a failed system and Centrelink and the government being too pig headed to do anything about it.
IMO the government and centrelink continuing with this system knowing the flaws is dishonest and malicious.
Centrelink sending out debt notices where they don't really know if there is a debt is more than problematic. You can not ask people to pay because you think they might owe you something.
Then they put the burden of proof on the customer to prove that they don't owe the money, they are basically sending people a bill for a debt they do not owe and then leaving it to the customer to prove the case for them.
I would think a group action would stand a very good chance, forcing people to pay money they do not owe I would call extortion.
A government department threatening people intimidating them to force them to pay a debt they don't owe is also not good enough.
In my view there should be a full enquiry into this it really is disgraceful.