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Home cleaners and ethics (Read 4509 times)
olde.sault
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Home cleaners and ethics
Apr 14th, 2014 at 8:10am
 

During the last 2 years I've had unhappy experiences with such women who seem to nurse a great sense of inferiority.

Also dishonesty, like working only 1 hour instead OF the 2 for which they are paid. (the government, also the recipient pays agencies for this service.)

The fact is that they are given the identity of "social workers" and one doesn't dare call them "cleaners". After refusing to mop the floor around the carpet square, one said "I'm not supposed to do that. . . I'm not your servant !"

Sadly, the only Aussie of that lot, was the only honest worker, she was obliging and worked her 2 hours.

The co-ordinator suggested to offer a cup of coffee and "chat" (to make them feel important!)

But-- am I a racst for speaking out?




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sherri
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Re: Home cleaners and ethics
Reply #1 - Apr 14th, 2014 at 8:42am
 
No, you're not.
I can look at it from both ways as I have done some casual house cleaning. My full time job was as a teacher but when I was on family leave I just wanted a few hours of work a week and found doing a couple of hours a time suited me. I got one job where I was doing a house for a woman who was on a govt payment for work injury and they also paid for her house cleaning.

She told me that I was the first cleaner she had had that could work independently and who didn't expect to sit there half the time drinking tea and telling her all my problems.

There was one time she was in hospital and I stayed an extra 5 mins over my time to finish the last shirt in the ironing basket (I mean really-why leave one shirt there?).

It seemed to me to be the logical thing to do and no big deal, but the woman especially mentioned it in surprise the next week, that I had 'gone over my time. Embarrassing, when we are talking 5 mins. But apparently some of these cleaners down tools to the second.

A few years back, my parents were getting frail and had council home help. I was there one day when she arrived. About half way through, she came out, sat outside with us, helped herself to some chocolates and licorice I had given to my parents and started to chat.

I am pretty sure they are told that part of their job is to talk to their customers, suss out how they are etc, but I didn't think it was needed this day. Had it been me, I would have waited to be offered something too, before just taking it. And we would have offered.


The woman was also a bit stroppy with my mother at times (so my dad told me). It reminds me of the comment you got that they were 'not your servant". I think mum got that a few times too.

Mum was in the early stages of dementia and would say thinks such as 'Don't bother to vacuum, I can do it" and so the woman would just not do it, even though dad would explain they really needed it done.

Had it been me, I would have gone on to another task and then come back to it or else just humoured her and said now I had the vacuum cleaner out I would just do one room (then do the lot). The woman had no nouse. I am sure people with dementia can be difficult but it is part and parcel of the job.

Some of the cleaners are obviously not the best. Not sure why anyone would cheat on the time as that is easily checked out, maybe even reported by neighbours but also, if a job isn't done, do they think no one will notice?

Oh-and I did have one experience that made me think some migrants don't know when they are lucky. I had a one off job to replace a cleaner who was away on holidays. It was to the home of a man who had only been in this country 9 months. He lived with his sister and teenage daughter. He was on some sort of work injury (back, I think) and had not been working for 6 months though he could get around petty freely as far a I could make out. His sister did not work at all.
He spent half the time following me around and complaining that he only got 4 hours of cleaning per week and they didn't give him gardening home help as well. I think he really wanted me to mow the lawn but I didn't. I thought a migrant who had only worked 2 months here was jolly lucky to be on a pension and with 4 hours of housework supplied, to be honest.
My daughter badly injured her knee at work a couple of years back, needed an op. She was only given a couple of weeks off work, had to return on crutches, couldn't drive so we had to take her (and she doesn't live at home) & no suggestion of home help or anything.
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« Last Edit: Apr 14th, 2014 at 8:58am by sherri »  
 
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Kat
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Re: Home cleaners and ethics
Reply #2 - Apr 14th, 2014 at 8:59am
 
I did a stint for the Home Care Service around 25 years ago (mowing, cleaning yards/guttering etc, general
handyman tasks), and found that a very large part of the job involved talking and drinking tea/eating cakes
and scones.

But only if it was offered, I never demanded or simply took it.

I took pride in my work, and would always go that 'extra yard' if needed or if I had the time available.

For some time after I left that job, I was hearing reports that some of my former clients were still asking 'Where's
Jim, he was wonderful, we don't like the new guy'.

Many just wanted the company as much as they wanted the work done.

So I must have been doing something right... Smiley
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Annie Anthrax
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Re: Home cleaners and ethics
Reply #3 - Apr 14th, 2014 at 9:06am
 
olde.sault wrote on Apr 14th, 2014 at 8:10am:
During the last 2 years I've had unhappy experiences with such women who seem to nurse a great sense of inferiority.

Also dishonesty, like working only 1 hour instead OF the 2 for which they are paid. (the government, also the recipient pays agencies for this service.)

The fact is that they are given the identity of "social workers" and one doesn't dare call them "cleaners". After refusing to mop the floor around the carpet square, one said "I'm not supposed to do that. . . I'm not your servant !"

Sadly, the only Aussie of that lot, was the only honest worker, she was obliging and worked her 2 hours.

The co-ordinator suggested to offer a cup of coffee and "chat" (to make them feel important!)

But-- am I a racst for speaking out?






Of course you're not being racist. White people - especially Australian white people - are much harder workers than brown people, which is why brown people should not be allowed to work. Imagine if some of them became doctors or something? Scary.
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cods
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Re: Home cleaners and ethics
Reply #4 - Apr 14th, 2014 at 9:11am
 
I have always found house cleaning hard yakka to be honest.. its hard work..

I have only seen one of these help for the aged...she was 90 years old..and had someone come in once a fortnight..to do bathroom toilet and floors...well she went through a few and the only one that did a real decent job was a black guy...

the first thing the women all did was tell her what they didnt do.. like move anything...so if this 90 yr old wanted her kitchen/dining room  floor washed all over it was her job to move the chairs and tables...lol..
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sherri
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Re: Home cleaners and ethics
Reply #5 - Apr 14th, 2014 at 9:14am
 
Annie, I think there can be a problem with cleaners generally. From what I have heard, it can be hard to find an honest, reliable one.
Mind you, sometimes the pay rate they are offered is ridiculous. I saw an ad on gumtree where the person expected someone to work 5 mornings a week, at 2 locations (about 35km apart), for $100. Under $10 an hour.
Whether he got anyone I don't know but I hope not.
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Re: Home cleaners and ethics
Reply #6 - Apr 14th, 2014 at 9:39am
 
olde.sault wrote on Apr 14th, 2014 at 8:10am:
During the last 2 years I've had unhappy experiences with such women who seem to nurse a great sense of inferiority.

Also dishonesty, like working only 1 hour instead OF the 2 for which they are paid. (the government, also the recipient pays agencies for this service.)

The fact is that they are given the identity of "social workers" and one doesn't dare call them "cleaners". After refusing to mop the floor around the carpet square, one said "I'm not supposed to do that. . . I'm not your servant !"

Sadly, the only Aussie of that lot, was the only honest worker, she was obliging and worked her 2 hours.

The co-ordinator suggested to offer a cup of coffee and "chat" (to make them feel important!)

But-- am I a racst for speaking out?






It isnt the job of social workers to mop your floor

SOB
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Annie Anthrax
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Re: Home cleaners and ethics
Reply #7 - Apr 14th, 2014 at 9:41am
 
sherri wrote on Apr 14th, 2014 at 9:14am:
Annie, I think there can be a problem with cleaners generally. From what I have heard, it can be hard to find an honest, reliable one.
Mind you, sometimes the pay rate they are offered is ridiculous. I saw an ad on gumtree where the person expected someone to work 5 mornings a week, at 2 locations (about 35km apart), for $100. Under $10 an hour.
Whether he got anyone I don't know but I hope not.


Of course it's a problem, but that problem has nothing to do with ethnicity. It's a ridiculous prejudice, but to be expected from Olde Sault.

In the case of cleaners who work through the government, the agencies need to be clear to their client about what is both within and outside of the scope of the cleaner's role. Boundaries should be established from the beginning. It is the same in the private sector - managing expectations and good communication is key.


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John Smith
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Re: Home cleaners and ethics
Reply #8 - Apr 14th, 2014 at 9:52am
 
olde.sault wrote on Apr 14th, 2014 at 8:10am:
The fact is that they are given the identity of "social workers" and one doesn't dare call them "cleaners". After refusing to mop the floor around the carpet square, one said "I'm not supposed to do that. . . I'm not your servant !"


SHe was right, she is not your servant and moping your floor was not her job, why should she do it?  ..... I bet the thought of you offering an extra $10 to her to do so didn't even cross your mind ...

I ran across a lot of ingrates when I was working dept. of haousing ... instead of being grateful that they were getting things for free, theż'd bitch about things they weren't getting and might have to pay for themselves.
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olde.sault
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Re: Home cleaners and ethics
Reply #9 - Apr 14th, 2014 at 11:10am
 
Sir Spot of Borg wrote on Apr 14th, 2014 at 9:39am:
olde.sault wrote on Apr 14th, 2014 at 8:10am:
During the last 2 years I've had unhappy experiences with such women who seem to nurse a great sense of inferiority.

Also dishonesty, like working only 1 hour instead OF the 2 for which they are paid. (the government, also the recipient pays agencies for this service.)

The fact is that they are given the identity of "social workers" and one doesn't dare call them "cleaners". After refusing to mop the floor around the carpet square, one said "I'm not supposed to do that. . . I'm not your servant !"

Sadly, the only Aussie of that lot, was the only honest worker, she was obliging and worked her 2 hours.

The co-ordinator suggested to offer a cup of coffee and "chat" (to make them feel important!)

But-- am I a racst for speaking out?






It isnt the job of social workers to mop your floor

SOB


Not "real social workers, otherwise known as "snobs"

I need vacuuming, floor-washing and driven over to the surgeries to see doctors.

I was offered back washing, chat.

Well, I do well enough showering and do my best chatting--

Had to explain to one haughty the meaning of "politics" and what a "revolution" meant.

I suppose I could teach some of them "English"!
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olde.sault
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Re: Home cleaners and ethics
Reply #10 - Apr 14th, 2014 at 11:21am
 
Sir Spot of Borg wrote on Apr 14th, 2014 at 9:39am:
olde.sault wrote on Apr 14th, 2014 at 8:10am:
During the last 2 years I've had unhappy experiences with such women who seem to nurse a great sense of inferiority.

Also dishonesty, like working only 1 hour instead OF the 2 for which they are paid. (the government, also the recipient pays agencies for this service.)

The fact is that they are given the identity of "social workers" and one doesn't dare call them "cleaners". After refusing to mop the floor around the carpet square, one said "I'm not supposed to do that. . . I'm not your servant !"

Sadly, the only Aussie of that lot, was the only honest worker, she was obliging and worked her 2 hours.

The co-ordinator suggested to offer a cup of coffee and "chat" (to make them feel important!)

But-- am I a racst for speaking out?






It isnt the job of social workers to mop your floor

SOB


Your question left me wondering. . .

Are you a public school teacher?

What is so hard about realising that a person hired to clean house is mainly the "cleaner"?

Should they just chat after they wade through dust and cobwebs? That more important than making this home sanitary?

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Re: Home cleaners and ethics
Reply #11 - Apr 14th, 2014 at 11:31am
 

I'd say if you live in Qld you better enjoy what help you get, whether it's up to your standard or not because Newman has this service on his 'cut list'. Nil home help for the aged and infirm....happy voting olde sault.
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Re: Home cleaners and ethics
Reply #12 - Apr 14th, 2014 at 12:08pm
 
Not a racist - just stating facts.

I won't comment on other ethnic groups, but I think it is a part of the Aussie style to be more easygoing and helpful as a matter of course.

I read a book by one of the Guinness heiresses and she was hilarious about her mother's live-in caretakers on Sardinia (I think it was) and the way they blatantly ripped mother off etc...

I think the concepts of service and loyalty are vanishing these days - even of duty - and I'm afraid we have only successive government policies to blame.
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Re: Home cleaners and ethics
Reply #13 - Apr 14th, 2014 at 4:03pm
 
Sir Grappler Truth Teller wrote on Apr 14th, 2014 at 12:08pm:
Not a racist - just stating facts.

I won't comment on other ethnic groups, but I think it is a part of the Aussie style to be more easygoing and helpful as a matter of course.

I read a book by one of the Guinness heiresses and she was hilarious about her mother's live-in caretakers on Sardinia (I think it was) and the way they blatantly ripped mother off etc...

I think the concepts of service and loyalty are vanishing these days - even of duty - and I'm afraid we have only successive government policies to blame.


They seem to come under "aged care"  workers, however, if they are paid for 2 hours cleaning they should fulfil this time whatever they want to call this service.

Unclean surrounding add to the depressive state of the aged or disabled and chats with the uninformed spouting an attitude, is hardly uplifting.

As far as what is happening in Q-land, I'm sure that no government will cut its throat electorally by denying help to the needy.


That is Labor propaganda - you leftards are full of shet as is your present leader and the past two PMs who brought the country down in debt.
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Re: Home cleaners and ethics
Reply #14 - Apr 14th, 2014 at 4:17pm
 
olde.sault wrote on Apr 14th, 2014 at 4:03pm:
Sir Grappler Truth Teller wrote on Apr 14th, 2014 at 12:08pm:
Not a racist - just stating facts.

I won't comment on other ethnic groups, but I think it is a part of the Aussie style to be more easygoing and helpful as a matter of course.

I read a book by one of the Guinness heiresses and she was hilarious about her mother's live-in caretakers on Sardinia (I think it was) and the way they blatantly ripped mother off etc...

I think the concepts of service and loyalty are vanishing these days - even of duty - and I'm afraid we have only successive government policies to blame.


They seem to come under "aged care"  workers, however, if they are paid for 2 hours cleaning they should fulfil this time whatever they want to call this service.

Unclean surrounding add to the depressive state of the aged or disabled and chats with the uninformed spouting an attitude, is hardly uplifting.

As far as what is happening in Q-land, I'm sure that no government will cut its throat electorally by denying help to the needy.


That is Labor propaganda - you leftards are full of shet as is your present leader and the past two PMs who brought the country down in debt.



You're such an unpleasant individual. It's hardly surprising the hired help can't wait to get away.
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