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Don't buy Husqvarna / Talon power tools (Read 24404 times)

emman

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Re: Don't buy Husqvarna / Talon power tools
Reply #45 - Feb 2^nd, 2012 at 6:41pm

There are other better products than Huqsvarna and talon. I usually go for makita, honda and stihl.

I recently purchase a farmboss Stihl from Northern Lawn Mower and Chainsaws Perth and it was amazing.

If you live in Perth, you can check out their online store for Lawn Mower sales and chainsaws latest models.

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chicken_lipsforme

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Re: Don't buy Husqvarna / Talon power tools
Reply #46 - Feb 3^rd, 2012 at 7:42am

muso wrote on Jan 8^th, 2009 at 3:50pm:

mantra wrote on Jan 7^th, 2009 at 11:41am:

I bought a Husqvarna sewing machine a few years ago and had a similar problem when I lost a basic foot. It was impossible to replace it as they had just stopped stocking parts. Fortunately I found this little old shop that happen to salvage second hand parts from other brands and I found one that fitted.

You should do a Captain Jean Luc Picard and just take it to the Husqvarna shop and say "Make it sew"

Killer

"Another boat, another policy failure from the Howard government"

Julia Gillard
Shadow Health Minister
2003.

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chicken_lipsforme

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Re: Don't buy Husqvarna / Talon power tools
Reply #47 - Feb 3^rd, 2012 at 7:47am

freediver wrote on Jan 7^th, 2009 at 10:38am:

I purchased a Talon (Husqvarna) whipper snipper (line trimmer) yesterday afternoon. It stopped working after 10 minutes of use. I called the seller this morning and they gave me the number for a repair shop. The repair shop said there would be at least a 2 1/2 week wait to get it fixed. I called the seller again and asked if I could get a refeund or replacement instead. They refused. They gave me the number for Husqvarna in Sydney. I called them and they gave me the number for another repair shop. I called them and they said they don't deal with Husqvarna any more. They said that Husqvarna used to have a 14 day replacement policy and that previously they would not have even been allowed to repair a product that had only been used for 10 minutes because of that replacement policy.

Sorry FD, but you bought a toy.
Better to spend the extra $$$ and get a real whipper snipper instead.
I learn't that lesson myself decades ago.
I hope though you can get a refund or a replacement.
You need to turn the heat up on them, they are stuffing you around.

"Another boat, another policy failure from the Howard government"

Julia Gillard
Shadow Health Minister
2003.

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freediver Gold Member Offline www.ozpolitic.com Posts: 53184 At my desk.	Re: Don't buy Husqvarna / Talon power tools Reply #48 - Feb 3^rd, 2012 at 8:30am I got a replacement eventually. Apparently it is a slightly better model. It still works, with the help of a bit of sticky tape and chewing gum.
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red baron

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Re: Don't buy Husqvarna / Talon power tools
Reply #49 - Feb 4^th, 2012 at 6:05pm

Frediver, you have huge rights under the Consumer Protection Laws. It is NOT up to you to get the thing repaired. It is up to the shop you bought it from.

Go back and demand a refund if they won't repair it. If they don't record your episode and make a formal complaint to Consumer Affairs.

They will belt them over the bloody head because, like I say, you have huge rights under the law and there are huge penalties invovled for these a..holes who try to sucker customers.

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buzzanddidj

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Re: Don't buy Husqvarna / Talon power tools
Reply #50 - Feb 4^th, 2012 at 9:23pm

buzzanddidj wrote on Aug 20^th, 2011 at 7:45pm:

freediver wrote on Jan 7^th, 2009 at 10:38am:

Consumer laws require the RETAILER to handle this for a limited period (I think it's a couple of weeks)

Under YOUR circumstance, you are entittled to a FULL REFUND

PS

I've got 2 Husqvarna chainsaws
Not a day's grief - from either - in three years

And so HAPPY with the "husky saws" we stuck with Husqvarna for the new mower

'I like your Christ, I do not like your Christians.
Your Christians are so unlike your Christ.'

- Mohandas Karamchand Gandhi

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Life_goes_on

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Re: Don't buy Husqvarna / Talon power tools
Reply #51 - Feb 5^th, 2012 at 9:53am

While Talon might be owned/distributed by Husqvarna, it isn't Husqvarna gear - not even close. It is not rebranded Husky product. Not even low end Husky product. It's like claiming that the Mini (owned by BMW) you've bought is actually a BMW.

Husqvarna branded gear is top shelf with the build quality being near as good as you can get. They know how to build quality chainsaws (go ask the pros). Comparing Talon to genuine Husqvarna or something like Stihl is like comparing Kia to BMW.

Stihl chainsaws are probably a notch above husky.

Husqvarna ride on mowers are well above the likes of Victa, Toro, Cub Cadet, MTR etc.... again, quality kit.

(Toro commercial gear is top notch.... the consumer stuff isn't)

« Last Edit: Feb 5^th, 2012 at 12:09pm by Life_goes_on »

"You're just one lucky motherf-cker" - Someone, 5th February 2013

Num num num num.

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