Australian Politics Forum - All 5 major banks are stuffed.

Bobby.

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Australian Politics

Posts: 95236
Melbourne
Gender: male

All 5 major banks are stuffed.
Jan 14^th, 2021 at 10:11am

Hi Everyone,

Non existent customer service.

I couldn’t get into my internet banking with ANZ after 3 attempts this morning.
I tried phoning 2 of their numbers but I needed a special
number that I don’t have and have never heard of - to continue.
Couldn’t get through.
There was no human to talk to.
I phoned my branch and got put onto an answering machine.
I finally used another browser and I got through to do my banking.
That was 40 minutes later.

Look at the crap reviews ANZ gets – all negative - here:

https://www.productreview.com.au/listings/anz

How can such a terrible company even be in business?
I can’t believe that a $trillion company can be so bad.

Look at this,
That same website shows all 5 major banks are stuffed:

https://www.productreview.com.au/listings/commonwealth-bank

https://www.productreview.com.au/listings/anz

https://www.productreview.com.au/listings/nab-national-australia-bank

https://www.productreview.com.au/listings/westpac

https://www.productreview.com.au/listings/bendigo-bank

what can you do?
They are all no good.

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Bias_2012

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Australian Politics

Posts: 10300
Gender: male

Re: All 5 major banks are stuffed.
Reply #1 - Jan 14^th, 2021 at 11:09am

Bobby. wrote on Jan 14^th, 2021 at 10:11am:

what can you do?
They are all no good.

Change to a smaller bank. The large banks aren't for the man in the street Bobby, they're for wealthy business investors who are trying to get wealthier.

Sometimes when I have trouble with businesses who are giving me a hard time, I say "I'll talk to the Police about it when I'm next in town" ... and that usually produces quick results, it's the word "Police" they don't want to hear

I'm with a small bank, it's well known in Sydney, and I get through quick and treated like a human. But if you don't want to change from your big bank, get the phone number of your branch if you can, or someone in the branch. Stop using the global generic number, that's only for mugs

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Sir Spot of Borg Gold Member Offline WE ARE BORG Posts: 26460 Australia	Re: All 5 major banks are stuffed. Reply #2 - Jan 14^th, 2021 at 11:17am macquarie seems to be okay Spot
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Bobby.

Gold Member

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Australian Politics

Posts: 95236
Melbourne
Gender: male

Re: All 5 major banks are stuffed.
Reply #3 - Jan 14^th, 2021 at 11:17am

Bias_2012 wrote on Jan 14^th, 2021 at 11:09am:

Bobby. wrote on Jan 14^th, 2021 at 10:11am:

what can you do?
They are all no good.

Change to a smaller bank. The large banks aren't for the man in the street Bobby, they're for wealthy business investors who are trying to get wealthier.

Sometimes when I have trouble with businesses who are giving me a hard time, I say "I'll talk to the Police about it when I'm next in town" ... and that usually produces quick results, it's the word "Police" they don't want to hear

I'm with a small bank, it's well known in Sydney, and I get through quick and treated like a human. But if you don't want to change from your big bank, get the phone number of your branch if you can, or someone in the branch. Stop using the global generic number, that's only for mugs

Thanks - I'll try to get a direct number.

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greggerypeccary Gold Member Offline Australian Politics Posts: 131456 Gender:	Re: All 5 major banks are stuffed. Reply #4 - Jan 14^th, 2021 at 11:34am Use the online chat. https://www.anz.com.au/support/contact-us/ A little window will pop up after you've been on the page for about a minute. You can live chat with someone using that. That's how I deal with my bank - it's quick and easy, and it's a real person.
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Bobby.

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Australian Politics

Posts: 95236
Melbourne
Gender: male

Re: All 5 major banks are stuffed.
Reply #5 - Jan 14^th, 2021 at 11:45am

greggerypeccary wrote on Jan 14^th, 2021 at 11:34am:

Use the online chat.

https://www.anz.com.au/support/contact-us/

A little window will pop up after you've been on the page for about a minute.

You can live chat with someone using that.

That's how I deal with my bank - it's quick and easy, and it's a real person.

I will try that next time.

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Gordon Gold Member Offline Australian Politics Posts: 20221 Gordon Gender:	Re: All 5 major banks are stuffed. Reply #6 - Jan 14^th, 2021 at 11:50am Never had a problem with my major bank. How good is Osko and payid?
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Bobby. Gold Member Offline Australian Politics Posts: 95236 Melbourne Gender:	Re: All 5 major banks are stuffed. Reply #7 - Jan 14^th, 2021 at 12:30pm Gordon wrote on Jan 14^th, 2021 at 11:50am: Never had a problem with my major bank. How good is Osko and payid? Try and phone them up and see how far you get.
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perceptions_now

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Australian Politics

Posts: 11694
Perth WA
Gender: male

Re: All 5 major banks are stuffed.
Reply #8 - Jan 18^th, 2021 at 12:43pm

Bobby. wrote on Jan 14^th, 2021 at 10:11am:

Hi Everyone,

Non existent customer service.

I couldn’t get into my internet banking with ANZ after 3 attempts this morning.
I tried phoning 2 of their numbers but I needed a special
number that I don’t have and have never heard of - to continue.
Couldn’t get through.
There was no human to talk to.
I phoned my branch and got put onto an answering machine.
I finally used another browser and I got through to do my banking.
That was 40 minutes later.

Look at the crap reviews ANZ gets – all negative - here:

https://www.productreview.com.au/listings/anz

How can such a terrible company even be in business?
I can’t believe that a $trillion company can be so bad.

Look at this,
That same website shows all 5 major banks are stuffed:

https://www.productreview.com.au/listings/commonwealth-bank

https://www.productreview.com.au/listings/anz

https://www.productreview.com.au/listings/nab-national-australia-bank

https://www.productreview.com.au/listings/westpac

https://www.productreview.com.au/listings/bendigo-bank

what can you do?
They are all no good.

SERVICE, WHAT'S THAT???

THERE ARE A FEW OTHERS (besides Banks), WHO DON'T GIVE MUCH EITHER!!!

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