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Site down all weekend (Read 7063 times)
JollyGreenGiant
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Re: Site down all weekend
Reply #30 - Jul 17th, 2018 at 4:56pm
 
Those who do not have a Forum, haven't a clue.
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Aussie
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Re: Site down all weekend
Reply #31 - Jul 17th, 2018 at 5:09pm
 
freediver wrote on Jul 17th, 2018 at 12:25pm:
I doubt the intent was malicious. I think it was just a particularly aggressive search bot.

Not sure how these things normally work, but I think the real problem is that hostgator does not automatically detect and reboot crashed servers. Seems like a simple thing to do, and would improve their uptime statistics.


So why did it take so long for Hostgator to flick a switch?  They were told (by me) that the site was down.
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Setanta
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Re: Site down all weekend
Reply #32 - Jul 17th, 2018 at 8:30pm
 
As the ip does not resolve to ozpol I'm guessing it's shared hosting not dedicated? Do you have CPanel control FD?
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freediver
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Re: Site down all weekend
Reply #33 - Jul 17th, 2018 at 10:01pm
 
It's dedicated. I've got CPanel and WHM access.
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I identify as Mail because all I do is SendIT!
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Setanta
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Re: Site down all weekend
Reply #34 - Jul 17th, 2018 at 10:55pm
 
freediver wrote on Jul 17th, 2018 at 10:01pm:
It's dedicated. I've got CPanel and WHM access.


Then you should not need hostgator to restart a service. You should be able to via cpanel.

Although it would not fix someone being malicious you should also be able to cron a script to test if bind is up and if not to restart it. If you had access to the logs you should be able to determine what the problem was.

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freediver
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Re: Site down all weekend
Reply #35 - Jul 18th, 2018 at 6:45pm
 
When the site goes down I cannot access either CPanel or WHM.
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Re: Site down all weekend
Reply #36 - Jul 18th, 2018 at 6:52pm
 
freediver wrote on Jul 18th, 2018 at 6:45pm:
When the site goes down I cannot access either CPanel or WHM.


So....what took them so long?  They knew the site was down (I told them) and did nothing.
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freediver
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Re: Site down all weekend
Reply #37 - Jul 18th, 2018 at 7:05pm
 
Aussie wrote on Jul 18th, 2018 at 6:52pm:
freediver wrote on Jul 18th, 2018 at 6:45pm:
When the site goes down I cannot access either CPanel or WHM.


So....what took them so long?  They knew the site was down (I told them) and did nothing.


They were probably ignoring you Aussie.
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Re: Site down all weekend
Reply #38 - Jul 18th, 2018 at 7:08pm
 
freediver wrote on Jul 18th, 2018 at 7:05pm:
Aussie wrote on Jul 18th, 2018 at 6:52pm:
freediver wrote on Jul 18th, 2018 at 6:45pm:
When the site goes down I cannot access either CPanel or WHM.


So....what took them so long?  They knew the site was down (I told them) and did nothing.


They were probably ignoring you Aussie.


They did.  Why did they ignore you for so long?
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Setanta
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Re: Site down all weekend
Reply #39 - Jul 19th, 2018 at 8:27am
 
freediver wrote on Jul 18th, 2018 at 6:45pm:
When the site goes down I cannot access either CPanel or WHM.


You have a static IP, I'll PM you a link to try.
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Fuzzball
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Re: Site down all weekend
Reply #40 - Jul 19th, 2018 at 9:06am
 
Aussie wrote on Jul 18th, 2018 at 7:08pm:
freediver wrote on Jul 18th, 2018 at 7:05pm:
Aussie wrote on Jul 18th, 2018 at 6:52pm:
freediver wrote on Jul 18th, 2018 at 6:45pm:
When the site goes down I cannot access either CPanel or WHM.


So....what took them so long?  They knew the site was down (I told them) and did nothing.


They were probably ignoring you Aussie.


They did.  Why did they ignore you for so long?


No doubt ignored 'somebody' who had no business calling them........
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Agnes
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Re: Site down all weekend
Reply #41 - Jul 19th, 2018 at 4:48pm
 
The site is going down again- for how long this time- the warning signs are there right now- just as before- this is the end of ozpol- only a new host can solve this and FD isnt interested in a new host-

The warning signs for me were it would flash that the site "cannot be reached " at least once ( maybe up to 6 before it just wouldnt connect at all )- and that is happening again now
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« Last Edit: Jul 19th, 2018 at 4:55pm by Agnes »  

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farewell to days of wild abandon and freedom in the adriatic
 
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Mattyfisk
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Re: Site down all weekend
Reply #42 - Jul 20th, 2018 at 9:09pm
 
Aussie wrote on Jul 18th, 2018 at 7:08pm:
freediver wrote on Jul 18th, 2018 at 7:05pm:
Aussie wrote on Jul 18th, 2018 at 6:52pm:
freediver wrote on Jul 18th, 2018 at 6:45pm:
When the site goes down I cannot access either CPanel or WHM.


So....what took them so long?  They knew the site was down (I told them) and did nothing.


They were probably ignoring you Aussie.


They did.  Why did they ignore you for so long?


Maybe they thought FD was Matty.

An easy mistake to make.
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Johnnie
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Re: Site down all weekend
Reply #43 - Jul 20th, 2018 at 11:22pm
 
Was the site down
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Mattyfisk
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Re: Site down all weekend
Reply #44 - Jul 21st, 2018 at 7:24am
 
Johnnie wrote on Jul 20th, 2018 at 11:22pm:
Was the site down


Ask Matty, Xeej, he'd know.
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