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Another very bad PC crash (Read 10586 times)
Setanta
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Re: Another very bad PC crash
Reply #60 - Mar 26th, 2015 at 4:22pm
 
Lord Herbert wrote on Mar 26th, 2015 at 7:55am:
Setanta wrote on Mar 26th, 2015 at 7:23am:
So what's wrong with OEM? Same OS. It's the key you are using that is preventing you, you are using the product ID.


Wrong. Read my above posts. You've come in late. I have the 25 digit Key - but it's the key to the OEM version and not the full retail version.




I have read the whole thread, I've installed windows hundreds, if not well over 1000 times. I was IT Admin at a school for 18 years. There is no difference between OEM and retail in the OS. OEM is for shops that build computers (Original Equipment Manufacturers) and is just a way for them to buy it cheaper than the retail version, no fancy packaging etc. The OS is exactly the same. I'm not wrong, you just don't understand and seems you do not want to.

edit:
Quote:
What Does Windows 7 OEM Mean?
by Nick Davis, Demand Media
Windows 7 Original Equipment Manufacturer is a version of the Windows operating system available to computer manufacturers and companies that build computer systems. A company can purchase Windows 7 OEM versions for any computer systems it builds and plans to sell to others. OEM versions are intended for computers that are already built, are being built for use within a company or for any computers already containing another version of Windows.

Intentions
Windows 7 OEM versions are intended for server and PC manufacturers including HP, Dell, Toshiba and others. These versions are also intended for PC assemblers including commercial and individuals who are building computers from parts, for resale through a company. Companies cannot buy Windows 7 OEM from an area office supply, computer or electronics outlet, though. The package is available directly from Microsoft and third-party resellers including online resellers.

Limitations
Windows 7 OEM versions are not scaled-down or missing any components. The versions work exactly like end-user versions and include the same pre-installed applications including Internet Explorer, Windows Media Player, Windows Explorer and other applications. Windows 7 OEM versions do not contain free phone or technical support, however, because the computer manufacturer is supposed to provide support.

Related Reading: What Does PayPal Preferred Mean?

Licensing
Each Windows 7 OEM version contains one license, an end user license agreement (EULA), and is intended for one computer. The license includes a product key that you must enter when installing the operating system on the recently built computer. The operating system installation process works the same as with other Windows versions -- a wizard guides you through the installation process.

Windows Activation
Like other Windows versions, buyer must activate the operating system within 30 days. Activation is done via the Internet or by calling Microsoft’s registration service. Activation is free and the OEM software can be reinstalled activated on the same computer as many times as necessary. The buyer cannot move the Windows 7 OEM version to another new computer or deactivate the version and move it to another new computer.

Selling
When selling a computer containing Windows 7 OEM, you need to attach or include the Windows Certificate of Authenticity with the computer. The certificate is included in the Windows 7 OEM packaging and lets the computer buyer know that the version of Windows on the computer is not a pirated or bootlegged copy. The Windows Certificate of Authenticity contains the Windows product key and information about the Windows EULA.
http://smallbusiness.chron.com/windows-7-oem-mean-72080.html


edit2: You even said you were trying to use the product ID a couple of pages back
Quote:
Thanks Kat - but I tried that source ages ago and got knocked back because the product key I gave them was only for an OEM version (Pre-installed version) - and only contains 20 digits instead of the required 25.

If your KEY is 20, it's not the KEY but the ID.
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« Last Edit: Mar 26th, 2015 at 4:53pm by Setanta »  
 
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Bobby.
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Re: Another very bad PC crash
Reply #61 - Apr 2nd, 2015 at 7:00am
 
I have a laptop with a fresh install + many updates for win7.

After a minute or so it runs at 100%  cpu & nothing is usable.
It's a devil of a problem.

It's the svchost file causing it & I have to try & track the culprit program down.
It could be firefox or one of the updates - dozens of things could cause it.

some tips here:


http://www.online-tech-tips.com/computer-tips/how-to-fix-svchostexe-errors-and-p...


more here:

http://techietalkz.com/2010/03/08/solve-svchost-exe-high-cpu-usage-in-windows-7-...



http://www.hanselman.com/blog/FiguringOutWhyMySVCHOSTEXEIsAt100CPUWithoutComplic...



You wouldn't expect that with a fresh install on a new hard disk.

Norton 360 has checked all the stuff I loaded.
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Bobby.
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Re: Another very bad PC crash
Reply #62 - Apr 2nd, 2015 at 9:54pm
 
No luck with the above.

The problem is caused by windows update which causes svchost to run at 100% & lock the whole laptop up.
If I switch off windows update it's ok - but I can't get updates.

I tried 2 different programs to repair windows update - no luck.
I uninstalled about 5 programs - still no luck.

I am going to re-install windows from scratch tomorrow -
re-format the hard disk.
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Setanta
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Re: Another very bad PC crash
Reply #63 - Apr 2nd, 2015 at 10:55pm
 
Bobby. wrote on Apr 2nd, 2015 at 9:54pm:
No luck with the above.

The problem is caused by windows update which causes svchost to run at 100% & lock the whole laptop up.
If I switch off windows update it's ok - but I can't get updates.

I tried 2 different programs to repair windows update - no luck.
I uninstalled about 5 programs - still no luck.

I am going to re-install windows from scratch tomorrow -
re-format the hard disk.


What happens if you press ctrl-alt-del? Do you get the task manager choice thingo?

edit: Do you know what version if IE is on it? If it's doing updates is it still at 8?
edit2: If you go through with the reinstall, don't allow IE to update until everything else has been done.
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« Last Edit: Apr 2nd, 2015 at 11:02pm by Setanta »  
 
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Bobby.
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Re: Another very bad PC crash
Reply #64 - Apr 2nd, 2015 at 11:08pm
 
Setanta wrote on Apr 2nd, 2015 at 10:55pm:
Bobby. wrote on Apr 2nd, 2015 at 9:54pm:
No luck with the above.

The problem is caused by windows update which causes svchost to run at 100% & lock the whole laptop up.
If I switch off windows update it's ok - but I can't get updates.

I tried 2 different programs to repair windows update - no luck.
I uninstalled about 5 programs - still no luck.

I am going to re-install windows from scratch tomorrow -
re-format the hard disk.


What happens if you press ctrl-alt-del? Do you get the task manager choice thingo?

edit: Do you know what version if IE is on it? If it's doing updates is it still at 8?
edit2: If you go through with the reinstall, don't allow IE to update until everything else has been done.



Yes I get the task manager - that's how I found out that windows update was causing the problem.
( see the links above )

It had IE8 & I manually put IE11 in it - didn't help.

After I loaded the update repair programs even the task manager wouldn't work - it was badly running at 100% cpu.

I'll fix it tomorrow with a fresh install.
I won't load any 3rd party programs until it's all updated first.
Some program I loaded must have damaged windows 7.
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Bobby.
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Re: Another very bad PC crash
Reply #65 - Apr 2nd, 2015 at 11:27pm
 
The tools I used to try & fix updates were:


microsoftFixit50123.msi

go.microsoft.com/?linkid=9666880


Option 2: downloading Fix It tool 50202 to reinstall Windows Update completely

https://www.winhelp.us/reinstall-windows-update.html


Both programs only made the update problem worse so
the problem is much deeper than I thought.

It's amazing that the previous time I re-installed Win7 on this laptop the job was so easy.
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Bobby.
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Re: Another very bad PC crash
Reply #66 - Apr 3rd, 2015 at 12:42pm
 
OK - reloaded windows again - fresh install - formatted hard disk.

I did not load any 3rd party software.

Windows updates worked perfectly until I loaded service pack 1 for Win7.

It then required " Windows  Update Agent  7.6.76000.320  "

That updated perfectly & is required in order to receive further updates.

At that point the old problem returned.

CPU runs at 100% & windows almost locks up.
The only way to stop it is to shut down update from the process manager.
I tried trouble shooter repair & the the repair programs above - no luck.

It just cannot connect to updates anymore.

I've been online & found no solutions that helped.

I think it can't now connect to my Ethernet router & stupid windows
doesn't tell me that -
it just keeps going in and endless loop & locks up the computer.

I now believe that Windows is lousy software - when it doesn't work
you're up the creek without a paddle & all their useless
troubleshooting files & hot fixes are worthless.


I am now going to try it on someones else's router.
The Laptop is an Acer  5315.

Any ideas are welcome?


cheers
Bobby
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Kat
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Re: Another very bad PC crash
Reply #67 - Apr 3rd, 2015 at 3:06pm
 
Bobby. wrote on Apr 3rd, 2015 at 12:42pm:
OK - reloaded windows again - fresh install - formatted hard disk.

I did not load any 3rd party software.

Windows updates worked perfectly until I loaded service pack 1 for Win7.

It then required " Windows  Update Agent  7.6.76000.320  "

That updated perfectly & is required in order to receive further updates.

At that point the old problem returned.

CPU runs at 100% & windows almost locks up.
The only way to stop it is to shut down update from the process manager.
I tried trouble shooter repair & the the repair programs above - no luck.

It just cannot connect to updates anymore.

I've been online & found no solutions that helped.

I think it can't now connect to my Ethernet router & stupid windows
doesn't tell me that -
it just keeps going in and endless loop & locks up the computer.

I now believe that Windows is lousy software - when it doesn't work
you're up the creek without a paddle & all their useless
troubleshooting files & hot fixes are worthless.


I am now going to try it on someones else's router.
The Laptop is an Acer  5315.

Any ideas are welcome?


cheers
Bobby


GO here: http://www.acer.com.au/ac/en/AU/content/drivers It's the
official Acer website, so is quite safe.

Select Notebook, then Aspire and finally 5315.

Download both the Vista and the Win 7 drivers, and install them before you do any
updates (you can uninstall updates from 'Windows Update' in Control Panel, or use
system restore to go back to a point before any updates were installed). The Vista
drivers will work fine in Win 7, that's why they haven't been re-written.

Where there is more than one driver listed (camera, modem etc), make sure you
get the right one.

Try that, and see what happens.
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Bobby.
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Re: Another very bad PC crash
Reply #68 - Apr 3rd, 2015 at 4:23pm
 
Hi Kat - it has all the latest drivers.

Another internet connection didn't help.

23 hours is enough to devote to this fault.
I will give the laptop back to my friend without it being able to do any more updates.

Basically - I give up.
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Re: Another very bad PC crash
Reply #69 - Apr 3rd, 2015 at 4:58pm
 
I remember having issues with svchost.exe many years ago.  Checked online and this might help.

http://www.howtogeek.com/howto/windows-vista/what-is-svchostexe-and-why-is-it-ru...

There have been a few times when I felt like throwing the bloody computer out the window ... they can be extremely frustrating.

I started teaching myself DOS back in around 1983 ... stuffed the computer up many times but I always kept a book and wrote down what I had done/fiddled with.  I had a male friend who I could call on if I really screwed up and usually, after I had worked on the computer most of the night and still had a problem, I would call him over and usually he said "you did a bloody good job of getting it back to normal". Grin  It is one way to learn.

These days I don't tinker very much but IF I have a glitch I do usually find a way to get things back to normal without too much hassle, it is fairly logical in most cases .... I honestly think some "automatic" Windows/IE downloads in the last month or so were corrupt as I spent most of a day back in early March getting my Desktop back to normal ... in the end I found a way to use a Restore point (before the new Windows update). It was so screwed up that I couldn't even open the bloody Control Panel!

PS.  Do NOT give up. It is only a computer, don't let it beat you.
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Re: Another very bad PC crash
Reply #70 - Apr 3rd, 2015 at 5:12pm
 
Neferti wrote on Apr 3rd, 2015 at 4:58pm:
I remember having issues with svchost.exe many years ago.  Checked online and this might help.

http://www.howtogeek.com/howto/windows-vista/what-is-svchostexe-and-why-is-it-ru...

There have been a few times when I felt like throwing the bloody computer out the window ... they can be extremely frustrating.

I started teaching myself DOS back in around 1983 ... stuffed the computer up many times but I always kept a book and wrote down what I had done/fiddled with.  I had a male friend who I could call on if I really screwed up and usually, after I had worked on the computer most of the night and still had a problem, I would call him over and usually he said "you did a bloody good job of getting it back to normal". Grin  It is one way to learn.

These days I don't tinker very much but IF I have a glitch I do usually find a way to get things back to normal without too much hassle, it is fairly logical in most cases ....
I honestly think some "automatic" Windows/IE downloads in the last month or so were corrupt
as I spent most of a day back in early March getting my Desktop back to normal ... in the end I found a way to use a Restore point (before the new Windows update). It was so screwed up that I couldn't even open the bloody Control Panel!

PS.  Do NOT give up. It is only a computer, don't let it beat you.



Yes, a couple were, you are correct.

Wondering if Bobby's machine has been crashed by one of them.

Researching...

OK.

Seems that others are having similar updating issues, and the 'boffins' are working on it.

Go here for advice, hints and tips. If/when a solution is found, you'll find it here first.

http://www.sevenforums.com/windows-updates-activation/
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Re: Another very bad PC crash
Reply #71 - Apr 3rd, 2015 at 5:31pm
 
Kat wrote on Apr 3rd, 2015 at 5:12pm:
Neferti wrote on Apr 3rd, 2015 at 4:58pm:
I remember having issues with svchost.exe many years ago.  Checked online and this might help.

http://www.howtogeek.com/howto/windows-vista/what-is-svchostexe-and-why-is-it-ru...

There have been a few times when I felt like throwing the bloody computer out the window ... they can be extremely frustrating.

I started teaching myself DOS back in around 1983 ... stuffed the computer up many times but I always kept a book and wrote down what I had done/fiddled with.  I had a male friend who I could call on if I really screwed up and usually, after I had worked on the computer most of the night and still had a problem, I would call him over and usually he said "you did a bloody good job of getting it back to normal". Grin  It is one way to learn.

These days I don't tinker very much but IF I have a glitch I do usually find a way to get things back to normal without too much hassle, it is fairly logical in most cases ....
I honestly think some "automatic" Windows/IE downloads in the last month or so were corrupt
as I spent most of a day back in early March getting my Desktop back to normal ... in the end I found a way to use a Restore point (before the new Windows update). It was so screwed up that I couldn't even open the bloody Control Panel!

PS.  Do NOT give up. It is only a computer, don't let it beat you.



Yes, a couple were, you are correct.

Wondering if Bobby's machine has been crashed by one of them.

Researching...

OK.

Seems that others are having similar updating issues, and the 'boffins' are working on it.

Go here for advice, hints and tips. If/when a solution is found, you'll find it here first.

http://www.sevenforums.com/windows-updates-activation/


I have since turned "automatic updates" off on my Desktop running Win 8.1.  Normally I wouldn't let Windows anywhere near my computer .... but I did and that is what happened. Never again.

I had no problems with my Laptop that runs Win 7 ....

I gather that the Windows "boffins" are still trying to sort out problems with Win 8.1 and they have the cheek to start talking about introducing Windows 10 or whatever it is.  Windows XP was good and stable. Why do they have to bring out a new OS every other year and have problems until they get it right, then bring out ANOTHER new OS. Don't bother answering that ... it is the Dollar, naturally. 


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Kat
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Re: Another very bad PC crash
Reply #72 - Apr 3rd, 2015 at 5:59pm
 
Neferti wrote on Apr 3rd, 2015 at 5:31pm:
Kat wrote on Apr 3rd, 2015 at 5:12pm:
Neferti wrote on Apr 3rd, 2015 at 4:58pm:
I remember having issues with svchost.exe many years ago.  Checked online and this might help.

http://www.howtogeek.com/howto/windows-vista/what-is-svchostexe-and-why-is-it-ru...

There have been a few times when I felt like throwing the bloody computer out the window ... they can be extremely frustrating.

I started teaching myself DOS back in around 1983 ... stuffed the computer up many times but I always kept a book and wrote down what I had done/fiddled with.  I had a male friend who I could call on if I really screwed up and usually, after I had worked on the computer most of the night and still had a problem, I would call him over and usually he said "you did a bloody good job of getting it back to normal". Grin  It is one way to learn.

These days I don't tinker very much but IF I have a glitch I do usually find a way to get things back to normal without too much hassle, it is fairly logical in most cases ....
I honestly think some "automatic" Windows/IE downloads in the last month or so were corrupt
as I spent most of a day back in early March getting my Desktop back to normal ... in the end I found a way to use a Restore point (before the new Windows update). It was so screwed up that I couldn't even open the bloody Control Panel!

PS.  Do NOT give up. It is only a computer, don't let it beat you.



Yes, a couple were, you are correct.

Wondering if Bobby's machine has been crashed by one of them.

Researching...

OK.

Seems that others are having similar updating issues, and the 'boffins' are working on it.

Go here for advice, hints and tips. If/when a solution is found, you'll find it here first.

http://www.sevenforums.com/windows-updates-activation/


I have since turned "automatic updates" off on my Desktop running Win 8.1.  Normally I wouldn't let Windows anywhere near my computer .... but I did and that is what happened. Never again.

I had no problems with my Laptop that runs Win 7 ....

I gather that the Windows "boffins" are still trying to sort out problems with Win 8.1 and they have the cheek to start talking about introducing Windows 10 or whatever it is.  Windows XP was good and stable. Why do they have to bring out a new OS every other year and have problems until they get it right, then bring out ANOTHER new OS. Don't bother answering that ... it is the Dollar, naturally. 





The 'boffins' I refer to, the ones in the link provided, have nothing to do with Microsoft.

They're a world-wide group of experts, enthusiasts and tech-heads who help others when they have problems.

I, myself, am a member and have helped many others, as I've been helped in turn.

BTW, I do agree with you regarding new OSes being released too frequently, often before the previous one's properly
'fixed'. XP hung around for far too long, but yet Win 8.1 is only just over a year old. And while 8.1 could use a few
tweaks, it is basically a very good OS, certainly as good or better than Win 7, and which simply doesn't NEED to be
replaced (yet).
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Re: Another very bad PC crash
Reply #73 - Apr 3rd, 2015 at 6:46pm
 
Which is why I stick with Linux.   Roll Eyes
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Someone said we could not judge a person's Aboriginality on their skin colour.  Why isn't that applied in the matter of Pascoe?  Tsk, tsk, tsk...   Roll Eyes Roll Eyes
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Setanta
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Re: Another very bad PC crash
Reply #74 - Apr 3rd, 2015 at 7:40pm
 
Bobby. wrote on Apr 3rd, 2015 at 4:23pm:
Hi Kat - it has all the latest drivers.

Another internet connection didn't help.

23 hours is enough to devote to this fault.
I will give the laptop back to my friend without it being able to do any more updates.

Basically - I give up.


Before you give up and give it back, grab Ubuntu and try it on it. After a short learning curve you may be surprised.
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