Domino’s Sunday and eftpos surcharge signs spark heated debate
Two signs in a Domino’s store have sparked a heated online debate about a dreaded fee no one wants to pay in Australia.


News.com.au
June 18, 2024

Domino’s customers have vented their frustration online after signs were spotted in one of the pizza chain’s stores informing patrons they would be hit by a 10 per cent Sunday surcharge and a 1.4 per cent eftpos fee.

A photograph of the signs was posted on Reddit on Saturday, sparking a heated online debate about surcharge fees in Australia.

A Sunday surcharge and eftpos surcharge in a Domino's store has sparked outrage.

The first sign informed customers that on Sundays the store would apply “up to a 10 per cent surcharge on all orders, to allow for penalty rates for our team members”, while the second sign said a 1.4 per cent surcharge would apply to all eftpos transactions processed in store.

“Note this does not apply to orders prepaid online,” the sign also stated.

Both signs thanked patrons for their support and said their feedback was welcomed.

One commentator on Reddit criticised the pizza chain, telling it to “either raise your prices to accommodate the cost or take the hit”.

The signs led to an online debate about surcharges.

“Can we just hurry up and outlaw surcharges like other countries have,” the commentator said.

Another called it “bulls**t” but said “at least they acknowledge it with a clear sign”.

“You realise this is standard in most cafes and fast food now right?” they wrote.


“Blame the government and their banks not the business,” another wrote.

It turned out that the Sunday surcharge was nothing new, with a Domino’s spokesperson confirming to NewsWire that the surcharge was introduced eight years ago, in 2016.

The spokeperson said the majority of its more than 750 stores were independently owned and operated by local community members.

“As many know, running a small business involves numerous expenses, including delivering high-quality products, convenient services and, crucially, fair compensation for dedicated team members,” the spokesperson said.



“At Domino’s, our team members aren’t just the backbone of our operations, they are the secret sauce, and on Sundays they receive wages that are up to 50 per cent higher than on weekdays.

“As a result, in 2016 we introduced a small Sunday surcharge to allow for these higher wages, which are amongst the highest in our industry, while keeping our prices lower on other days.”

While the Sunday surcharge applies nationwide, the eftpos surcharge is only in place in some stores at the discretion of the franchise partner.


“Some franchise partners may apply a small eftpos surcharge to offset the costs charged by banks and card providers,” the spokesperson said.

“This is managed at a store level and will always be clearly communicated, with alternative payment options like cash or ordering online readily available.

“We know that every dollar counts for our customers and are committed to delivering unbeatable value and service with every Domino’s experience.”

Surcharge or no surcharge, people that work weekends and public holidays should get paid the penalty rates.   :(

This is why the banks are pushing for cashless.

A $50 note can change hands 500 times without ever going into or out of a bank and banks make nothing on it. Compared to every cent spent electronically which the banks can charge a fee for.

ouch
penalty rate
Sunday 12 am to 7 am and 7 pm to 12 am – 175%
Public Holiday – 250%

John Smith wrote on Jun 22^nd, 2024 at 2:03pm:

This is why the banks are pushing for cashless. A $50 note can change hands 500 times without ever going into or out of a bank and banks make nothing on it. Compared to every cent spent electronically which the banks can charge a fee for.

Totally agree, I don't like the surcharge on a Sunday so simply shop around and find a business without it.

I have also learn to tip delivery driver/ rider in cash on arrival.


If you tip via the prompt in the website it doesn't go to the delivery driver who in my Case is normally a teenageer.

Two bucks cash  in his pocket is  more than fair

The last time I tipped a Doordash delivery driver, I handed him $4. He was such a butterfingers that he dropped both coins through the stairs. He could not go after them because the access would have been too much trouble. I still have not retrieved the coins yet. They are probably buried in the mud by now.

A very valuable lesson.

Seriously I'm not into " tipping" that's a America thing but a gold coin to a teenager trying figure out the whole job thing is money very well given. Banks and government should keep their greedy hands out of it!

P.s poo, I think I'm channel Trump 😳

Daves2017 wrote on Jun 22^nd, 2024 at 6:54pm:

A very valuable lesson. Seriously I'm not into " tipping" that's a America thing but a gold coin to a teenager trying figure out the whole job thing is money very well given. Banks and government should keep their greedy hands out of it! P.s poo, I think I'm channel Trump 😳

I always tip kids delivering.  I did that job for about 4 years when I was younger.  When I started i was told that I would get $60 to $80 , a night  Sun-Thursday,  and 80 to $100 for  Friday and Saturday, depending on how busy it was.  For the first month I noticed that if it was busy  and  I told him what my tips were, the bastard would pay me the lower end of those scales.  So I just stopped telling him what I got pretending I hadn't counted them yet. Then he started paying me the higher rate.  I should have left then.

John Smith wrote on Jun 23^rd, 2024 at 8:17am:

Daves2017 wrote on Jun 22nd, 2024 at 6:54pm: A very valuable lesson. Seriously I'm not into " tipping" that's a America thing but a gold coin to a teenager trying figure out the whole job thing is money very well given. Banks and government should keep their greedy hands out of it! P.s poo, I think I'm channel Trump 😳 I always tip kids delivering.  I did that job for about 4 years when I was younger.  When I started i was told that I would get $60 to $80 , a night  Sun-Thursday,  and 80 to $100 for  Friday and Saturday, depending on how busy it was.  For the first month I noticed that if it was busy  and  I told him what my tips were, the bastard would pay me the lower end of those scales.  So I just stopped telling him what I got pretending I hadn't counted them yet. Then he started paying me the higher rate.  I should have left then.

OK - so after painting houses you went on to deliver pizzas?

Bobby. wrote on Jun 23^rd, 2024 at 8:25am:

John Smith wrote on Jun 23rd, 2024 at 8:17am: Daves2017 wrote on Jun 22nd, 2024 at 6:54pm: A very valuable lesson. Seriously I'm not into " tipping" that's a America thing but a gold coin to a teenager trying figure out the whole job thing is money very well given. Banks and government should keep their greedy hands out of it! P.s poo, I think I'm channel Trump 😳 I always tip kids delivering.  I did that job for about 4 years when I was younger.  When I started i was told that I would get $60 to $80 , a night  Sun-Thursday,  and 80 to $100 for  Friday and Saturday, depending on how busy it was.  For the first month I noticed that if it was busy  and  I told him what my tips were, the bastard would pay me the lower end of those scales.  So I just stopped telling him what I got pretending I hadn't counted them yet. Then he started paying me the higher rate.  I should have left then. OK - so after painting houses you went on to deliver pizzas?

Shut up stupid. 

The Village Idiot™ is trying to make it sound like he is not the most stupid, ignorant person here. 

Not succeeding in that.

John Smith wrote on Jun 23^rd, 2024 at 8:53am:

Bobby. wrote on Jun 23rd, 2024 at 8:25am: John Smith wrote on Jun 23rd, 2024 at 8:17am: Daves2017 wrote on Jun 22nd, 2024 at 6:54pm: A very valuable lesson. Seriously I'm not into " tipping" that's a America thing but a gold coin to a teenager trying figure out the whole job thing is money very well given. Banks and government should keep their greedy hands out of it! P.s poo, I think I'm channel Trump 😳 I always tip kids delivering.  I did that job for about 4 years when I was younger.  When I started i was told that I would get $60 to $80 , a night  Sun-Thursday,  and 80 to $100 for  Friday and Saturday, depending on how busy it was.  For the first month I noticed that if it was busy  and  I told him what my tips were, the bastard would pay me the lower end of those scales.  So I just stopped telling him what I got pretending I hadn't counted them yet. Then he started paying me the higher rate.  I should have left then. OK - so after painting houses you went on to deliver pizzas? Shut up stupid.

The most trusted job you ever got was being a moderator on Monk's socialist forum.

The Village Idiot™ trying so hard not to seem the biggest idiot on OzPol. Trying and failing.

Bobby. wrote on Jun 23^rd, 2024 at 9:13am:

John Smith wrote on Jun 23rd, 2024 at 8:53am: Bobby. wrote on Jun 23rd, 2024 at 8:25am: John Smith wrote on Jun 23rd, 2024 at 8:17am: Daves2017 wrote on Jun 22nd, 2024 at 6:54pm: A very valuable lesson. Seriously I'm not into " tipping" that's a America thing but a gold coin to a teenager trying figure out the whole job thing is money very well given. Banks and government should keep their greedy hands out of it! P.s poo, I think I'm channel Trump 😳 I always tip kids delivering.  I did that job for about 4 years when I was younger.  When I started i was told that I would get $60 to $80 , a night  Sun-Thursday,  and 80 to $100 for  Friday and Saturday, depending on how busy it was.  For the first month I noticed that if it was busy  and  I told him what my tips were, the bastard would pay me the lower end of those scales.  So I just stopped telling him what I got pretending I hadn't counted them yet. Then he started paying me the higher rate.  I should have left then. OK - so after painting houses you went on to deliver pizzas? Shut up stupid.  The most trusted job you ever got was being a moderator on Monk's socialist forum.

Stay stupid,  stupid!

Daves2017 wrote on Jun 22^nd, 2024 at 5:39pm:

John Smith wrote on Jun 22nd, 2024 at 2:03pm: This is why the banks are pushing for cashless. A $50 note can change hands 500 times without ever going into or out of a bank and banks make nothing on it. Compared to every cent spent electronically which the banks can charge a fee for. Totally agree, I don't like the surcharge on a Sunday so simply shop around and find a business without it. I have also learn to tip delivery driver/ rider in cash on arrival. If you tip via the prompt in the website it doesn't go to the delivery driver who in my Case is normally a teenageer. Two bucks cash  in his pocket is  more than fair

I don't tip in Australia, but always honour the tipping customs in Europe - it's a well established part of their culture.

Jamie Oliver started a restaurant here in Perth, and when you went to pay the bill the eftpos machine would ask you to enter the tip amount first.

His restaurant didn't last long, obviously. 

I've also seen that practice in restaurants in Melbourne.

Tipping is not part of Australian culture - we have Modern Awards, Agreements, and the FWC to look after our workers.

UnSubRocky wrote on Jun 22^nd, 2024 at 6:20pm:

The last time I tipped a Doordash delivery driver, I handed him $4. He was such a butterfingers that he dropped both coins through the stairs. He could not go after them because the access would have been too much trouble. I still have not retrieved the coins yet. They are probably buried in the mud by now.

I don't tip. And neither should you you dill.

You already work in an industry known to pay shyte wages & have irregular working hours.

It encourages businesses to pay lower wages & makes employees reliant on it.

We don't need to go down that American path.

greggerypeccary wrote on Jun 23^rd, 2024 at 11:37am:

Daves2017 wrote on Jun 22nd, 2024 at 5:39pm: John Smith wrote on Jun 22nd, 2024 at 2:03pm: This is why the banks are pushing for cashless. A $50 note can change hands 500 times without ever going into or out of a bank and banks make nothing on it. Compared to every cent spent electronically which the banks can charge a fee for. Totally agree, I don't like the surcharge on a Sunday so simply shop around and find a business without it. I have also learn to tip delivery driver/ rider in cash on arrival. If you tip via the prompt in the website it doesn't go to the delivery driver who in my Case is normally a teenageer. Two bucks cash  in his pocket is  more than fair I don't tip in Australia, but always honour the tipping customs in Europe - it's a well established part of their culture. Jamie Oliver started a restaurant here in Perth, and when you went to pay the bill the eftpos machine would ask you to enter the tip amount first. His restaurant didn't last long, obviously.  I've also seen that practice in restaurants in Melbourne. Tipping is not part of Australian culture - we have Modern Awards, Agreements, and the FWC to look after our workers.

Exactly.

nearly always tip at resturants

its part of the "law of abundance"

aquascoot wrote on Jun 23^rd, 2024 at 2:39pm:

nearly always tip at resturants its part of the "law of abundance"

Yeah nah.

I pay for the service in the price of the meal & drinks.

The drinks are always much dearer than in any pub.

Peter's Pence are donations or payments made directly to the Holy See of the Catholic Church. The practice began under the Saxons in England and spread through Europe. Both before and after the Norman conquest the practice varied by time and place: initially, it was given as a pious contribution, whereas later it was required by various rulers and collected like a tax in restaurants and fast food poor-houses.

aquascoot wrote on Jun 23^rd, 2024 at 2:39pm:

nearly always tip at resturants its part of the "law of abundance"

I will tip at a seafood restaurant if I ask the waiter to recommend me the best fish
and it turns out to be wonderful.
Too many places will serve you 4 and 5 day old fish for a high price
so a place that doesn't deserves a reward.

Gnads wrote on Jun 23^rd, 2024 at 2:14pm:

UnSubRocky wrote on Jun 22nd, 2024 at 6:20pm: The last time I tipped a Doordash delivery driver, I handed him $4. He was such a butterfingers that he dropped both coins through the stairs. He could not go after them because the access would have been too much trouble. I still have not retrieved the coins yet. They are probably buried in the mud by now. I don't tip. And neither should you you dill. You already work in an industry known to pay shyte wages & have irregular working hours. It encourages businesses to pay lower wages & makes employees reliant on it. We don't need to go down that American path.

I actually worked as a pizza delivery driver back in my late teens and early 20s. I quit that job and went elsewhere when I was about 22 years old. Back in those late 1990s, the rate of pay was quite terrible. My boss would take his family on expensive holidays every 3 months (during school holidays). But, we would do the long hours in the store and come away with not much to boast about in our pay packet.

Customers tipped us on rare occasions. Not those 5c/10c "keep the change" type tips. I mean $2 or more. At the time, getting tipped $2 was pretty good. But, that only helped keep me happy temporarily for the low paid job I did. The biggest tip I got was about $84 for a delivery to a drug dealer.

From what I understand about current delivery drivers in the pizza industry from a friend, the delivery drivers generally get paid more tips these days than what I would have received in my day. Most delivery orders are paid online or over the phone. So, customers have a habit of trying to give tips more often than they did in the past. Customers are still of the impression that delivery drivers are underpaid.

The restaurant where I currently work pays good hourly rates, considering the work I do. How difficult is it to prepare meals, take orders, wash up, clean up and have the place looking spotless half an hour after closing time? Not difficult. Sure, you are on the go most of the time. But as long as you are focused on the task, the pay rate seems generous.

This next job I am almost guaranteed to get will really test me. I go on practical in about 2 weeks -- and you won't hear from me for a bit. The prerequisites I need is some medical knowledge, current first aid certificate, how to (properly) make beds, and good bedside manner. The residents should be happy to see a male assisting them in their daily living. The only issue I would have is that the job probably does not pay very well for the work you do. So, it would come down to wanting job satisfaction by keeping your clients happy.

UnSubRocky wrote on Jun 23^rd, 2024 at 3:32pm:

Gnads wrote on Jun 23rd, 2024 at 2:14pm: UnSubRocky wrote on Jun 22nd, 2024 at 6:20pm: The last time I tipped a Doordash delivery driver, I handed him $4. He was such a butterfingers that he dropped both coins through the stairs. He could not go after them because the access would have been too much trouble. I still have not retrieved the coins yet. They are probably buried in the mud by now. I don't tip. And neither should you you dill. You already work in an industry known to pay shyte wages & have irregular working hours. It encourages businesses to pay lower wages & makes employees reliant on it. We don't need to go down that American path. I actually worked as a pizza delivery driver back in my late teens and early 20s. I quit that job and went elsewhere when I was about 22 years old. Back in those late 1990s, the rate of pay was quite terrible. My boss would take his family on expensive holidays every 3 months (during school holidays). But, we would do the long hours in the store and come away with not much to boast about in our pay packet. Customers tipped us on rare occasions. Not those 5c/10c "keep the change" type tips. I mean $2 or more. At the time, getting tipped $2 was pretty good. But, that only helped keep me happy temporarily for the low paid job I did. The biggest tip I got was about $84 for a delivery to a drug dealer. From what I understand about current delivery drivers in the pizza industry from a friend, the delivery drivers generally get paid more tips these days than what I would have received in my day. Most delivery orders are paid online or over the phone. So, customers have a habit of trying to give tips more often than they did in the past. Customers are still of the impression that delivery drivers are underpaid. The restaurant where I currently work pays good hourly rates, considering the work I do. How difficult is it to prepare meals, take orders, wash up, clean up and have the place looking spotless half an hour after closing time? Not difficult. Sure, you are on the go most of the time. But as long as you are focused on the task, the pay rate seems generous. This next job I am almost guaranteed to get will really test me. I go on practical in about 2 weeks -- and you won't hear from me for a bit. The prerequisites I need is some medical knowledge, current first aid certificate, how to (properly) make beds, and good bedside manner. The residents should be happy to see a male assisting them in their daily living. The only issue I would have is that the job probably does not pay very well for the work you do. So, it would come down to wanting job satisfaction by keeping your clients happy.

FFS I'm sorry I said anything.  ::) ::)

Well, you obviously don't know what goes on in the pizza industry.

UnSubRocky wrote on Jun 23^rd, 2024 at 6:24pm:

Well, you obviously don't know what goes on in the pizza industry.

;D Yeah I do ..... minimum content for maximum gain ...

have dipsticks do home delivery in their own vehicles for SFA ...

so they needs tips to pay for petrol/fuel. ::)

$24/hr is not measly. Plus, they get a generous travel reimbursement.

UnSubRocky wrote on Jun 23^rd, 2024 at 6:33pm:

$24/hr is not measly. Plus, they get a generous travel reimbursement.

$24/hr is close to slave labour.

I only eat home cooked meals, so I'm not bothered.

Bobby. wrote on Jun 23^rd, 2024 at 2:52pm:

aquascoot wrote on Jun 23rd, 2024 at 2:39pm: nearly always tip at resturants its part of the "law of abundance" I will tip at a seafood restaurant if I ask the waiter to recommend me the best fish and it turns out to be wonderful. Too many places will serve you 4 and 5 day old fish for a high price so a place that doesn't deserves a reward.

Do they serve it with Dijon and cucumber?

greggerypeccary wrote on Jun 23^rd, 2024 at 7:05pm:

UnSubRocky wrote on Jun 23rd, 2024 at 6:33pm: $24/hr is not measly. Plus, they get a generous travel reimbursement. $24/hr is close to slave labour.

You are kidding. It is an easy job. The only danger is on the road, or going to a house.

greggerypeccary wrote on Jun 23^rd, 2024 at 7:06pm:

Bobby. wrote on Jun 23rd, 2024 at 2:52pm: aquascoot wrote on Jun 23rd, 2024 at 2:39pm: nearly always tip at resturants its part of the "law of abundance" I will tip at a seafood restaurant if I ask the waiter to recommend me the best fish and it turns out to be wonderful. Too many places will serve you 4 and 5 day old fish for a high price so a place that doesn't deserves a reward. Do they serve it with Dijon and cucumber?

La moutarde aux fines herbs de Dijon.



https://www.meinlamgraben.eu/shop/media/catalog/product/cache/0aa4cd66a4664108d0ccd625ec107b14/4/3/435292-moutarde_meaux_fines_herbes_2.png

Some more:

https://www.fromageriehamel.com/wp-content/uploads/2014/10/Moutardes-Fallot-low5-720x540.jpg

Gnads wrote on Jun 23^rd, 2024 at 2:48pm:

aquascoot wrote on Jun 23rd, 2024 at 2:39pm: nearly always tip at resturants its part of the "law of abundance" Yeah nah. I pay for the service in the price of the meal & drinks. The drinks are always much dearer than in any pub.

They can't get the bulk discounts pub's can. Where they might sell,  in a busy restaurant  a couple hundred beers a day,  a pub in the same place will sell thousands of beers

UnSubRocky wrote on Jun 23^rd, 2024 at 7:16pm:

greggerypeccary wrote on Jun 23rd, 2024 at 7:05pm: UnSubRocky wrote on Jun 23rd, 2024 at 6:33pm: $24/hr is not measly. Plus, they get a generous travel reimbursement. $24/hr is close to slave labour. You are kidding. It is an easy job. The only danger is on the road, or going to a house.

And the petrol, rego, insurance,  tyres,  and general wear and tear on the car?

I had 3 cars on rotation so that if one broke down,  I could keep working while the first was being repaired.

John Smith wrote on Jun 23^rd, 2024 at 8:00pm:

UnSubRocky wrote on Jun 23rd, 2024 at 7:16pm: greggerypeccary wrote on Jun 23rd, 2024 at 7:05pm: UnSubRocky wrote on Jun 23rd, 2024 at 6:33pm: $24/hr is not measly. Plus, they get a generous travel reimbursement. $24/hr is close to slave labour. You are kidding. It is an easy job. The only danger is on the road, or going to a house. And the petrol, rego, insurance,  tyres,  and general wear and tear on the car? I had 3 cars on rotation so that if one broke down,  I could keep working while the first was being repaired.

I was driving a 2-cylinder car that had a 20 litre petrol tank. $80c/L at the bowser at the time. I could do 50 deliveries in a week and only use $10 worth of petrol. But, I would be reimbursed $1 per delivery. That is $40 profit that goes towards those tyres, rego, insurance, and servicing. Plus, I would earn a measly $7.30/hr (about $15/hr in today's money).

$24/hr for an over 21 year old delivery driver. Plus, 44c/km travel reimbursement.

UnSubRocky wrote on Jun 23^rd, 2024 at 8:20pm:

John Smith wrote on Jun 23rd, 2024 at 8:00pm: UnSubRocky wrote on Jun 23rd, 2024 at 7:16pm: greggerypeccary wrote on Jun 23rd, 2024 at 7:05pm: UnSubRocky wrote on Jun 23rd, 2024 at 6:33pm: $24/hr is not measly. Plus, they get a generous travel reimbursement. $24/hr is close to slave labour. You are kidding. It is an easy job. The only danger is on the road, or going to a house. And the petrol, rego, insurance,  tyres,  and general wear and tear on the car? I had 3 cars on rotation so that if one broke down,  I could keep working while the first was being repaired. I was driving a 2-cylinder car that had a 20 litre petrol tank. $80c/L at the bowser at the time. I could do 50 deliveries in a week and only use $10 worth of petrol. But, I would be reimbursed $1 per delivery. That is $40 profit that goes towards those tyres, rego, insurance, and servicing. Plus, I would earn a measly $7.30/hr (about $15/hr in today's money). $24/hr for an over 21 year old delivery driver. Plus, 44c/km travel reimbursement.

Then you were paid better than me. I already said I'd get $50 - $80 a night, 6 till 3am most days,  6pm  to 6am fri and sat. No travel money,  no petrol allowance.  I even went in early for a 3 week period while he went on a family holiday,  including going in on my days off to set up the other staff and he didn't give me a single extra cent.  I did it because I was planning on buying the place anyway,  which he'd already promised me, only to come in about a month later to find out he sold it to some Chinese guy who wanted to put a Chinese restaurant there.
I quit that same day.

$7.30/hr for 9 hours is $65.70 in the year 1997. If I went and worked for my friend at Dominos today, I would be paid $216 for the same hours. That is not taking into account the pay rate goes up after 9 or 10 at night. Plus, there is a higher pay rate for Saturday. And an even higher rate for Sunday.

UnSubRocky wrote on Jun 23^rd, 2024 at 7:16pm:

greggerypeccary wrote on Jun 23rd, 2024 at 7:05pm: UnSubRocky wrote on Jun 23rd, 2024 at 6:33pm: $24/hr is not measly. Plus, they get a generous travel reimbursement. $24/hr is close to slave labour. You are kidding. It is an easy job. The only danger is on the road, or going to a house.

Job?

For $24/hr you could barely get me to say hello, let alone do a job.

That's slave labour.

greggerypeccary wrote on Jun 23^rd, 2024 at 8:36pm:

UnSubRocky wrote on Jun 23rd, 2024 at 7:16pm: greggerypeccary wrote on Jun 23rd, 2024 at 7:05pm: UnSubRocky wrote on Jun 23rd, 2024 at 6:33pm: $24/hr is not measly. Plus, they get a generous travel reimbursement. $24/hr is close to slave labour. You are kidding. It is an easy job. The only danger is on the road, or going to a house. Job? For $24/hr you could barely get me to say hello, let alone do a job. That's slave labour.

You work in a more valuable industry than fast food. I am the type of person that sees something like $30/hr as good money. Whereas, $24/hr is fair. And "fair" in terms of the job being easy to do.

Do they have a Bruce Special?  I went for a pizza but fell asleep and woke up thinking the filling was on top ....but there was nothing there...

whiteknight wrote on Jun 22^nd, 2024 at 1:21pm:

Domino’s Sunday and eftpos surcharge signs spark heated debate Two signs in a Domino’s store have sparked a heated online debate about a dreaded fee no one wants to pay in Australia. News.com.au June 18, 2024 Domino’s customers have vented their frustration online after signs were spotted in one of the pizza chain’s stores informing patrons they would be hit by a 10 per cent Sunday surcharge and a 1.4 per cent eftpos fee. A photograph of the signs was posted on Reddit on Saturday, sparking a heated online debate about surcharge fees in Australia. A Sunday surcharge and eftpos surcharge in a Domino's store has sparked outrage. The first sign informed customers that on Sundays the store would apply “up to a 10 per cent surcharge on all orders, to allow for penalty rates for our team members”, while the second sign said a 1.4 per cent surcharge would apply to all eftpos transactions processed in store. “Note this does not apply to orders prepaid online,” the sign also stated. Both signs thanked patrons for their support and said their feedback was welcomed. One commentator on Reddit criticised the pizza chain, telling it to “either raise your prices to accommodate the cost or take the hit”. The signs led to an online debate about surcharges. “Can we just hurry up and outlaw surcharges like other countries have,” the commentator said. Another called it “bulls**t” but said “at least they acknowledge it with a clear sign”. “You realise this is standard in most cafes and fast food now right?” they wrote. “Blame the government and their banks not the business,” another wrote. It turned out that the Sunday surcharge was nothing new, with a Domino’s spokesperson confirming to NewsWire that the surcharge was introduced eight years ago, in 2016. The spokeperson said the majority of its more than 750 stores were independently owned and operated by local community members. “As many know, running a small business involves numerous expenses, including delivering high-quality products, convenient services and, crucially, fair compensation for dedicated team members,” the spokesperson said. “At Domino’s, our team members aren’t just the backbone of our operations, they are the secret sauce, and on Sundays they receive wages that are up to 50 per cent higher than on weekdays. “As a result, in 2016 we introduced a small Sunday surcharge to allow for these higher wages, which are amongst the highest in our industry, while keeping our prices lower on other days.” While the Sunday surcharge applies nationwide, the eftpos surcharge is only in place in some stores at the discretion of the franchise partner. “Some franchise partners may apply a small eftpos surcharge to offset the costs charged by banks and card providers,” the spokesperson said. “This is managed at a store level and will always be clearly communicated, with alternative payment options like cash or ordering online readily available. “We know that every dollar counts for our customers and are committed to delivering unbeatable value and service with every Domino’s experience.”

The very idea of pizza, or any cooked dish, delivered in a sweaty plastic "bain-marie" on the back of a moped is hideous. Then it's eaten out a soggy cardboard box in front of the tv - revolting.