I'll be off the boards for a while, I suspect my satellite provider is "throttling the speed, which is a practice whereby they maintain normal speeds for some customers, at the expense of others when the provider runs short of something or other. Apparently, customers in the bush mean nothing to internet providers, we seem to be the ones getting our speed cut

Whereas Ebay used to be usable under almost any adverse condition in the past and up until a week ago, it is now so slow for me to use, I have to stop using it until I get things sorted out

Anything with images, as Ebay for example, has a lot of, takes several minutes to load each image, or may not load at all

OZpol is not too bad but it's no where near as fast as it used to be. All sites are extremely slow, some are slower than others ... I haven't experienced anything like it before

I've checked everything, but it seems I need to pay more money for a faster plan and go with a new provider. I'm on the cheapest plan at the moment, it's all I've ever needed, and has worked quite well up until now, not any more though, the speed is cactus, even on my brand new iMac with the latest operating system, plenty of memory and disc space ... and with cache and history deleted

Not a thread about Michael Hutchence

Bias_2012 wrote on Nov 20^th, 2022 at 4:30pm:

I'll be off the boards for a while, I suspect my satellite provider is "throttling the speed, which is a practice whereby they maintain normal speeds for some customers, at the expense of others when the provider runs short of something or other. Apparently, customers in the bush mean nothing to internet providers, we seem to be the ones getting our speed cut Whereas Ebay used to be usable under almost any adverse condition in the past and up until a week ago, it is now so slow for me to use, I have to stop using it until I get things sorted out Anything with images, as Ebay for example, has a lot of, takes several minutes to load each image, or may not load at all OZpol is not too bad but it's no where near as fast as it used to be. All sites are extremely slow, some are slower than others ... I haven't experienced anything like it before I've checked everything, but it seems I need to pay more money for a faster plan and go with a new provider. I'm on the cheapest plan at the moment, it's all I've ever needed, and has worked quite well up until now, not any more though, the speed is cactus, even on my brand new iMac with the latest operating system, plenty of memory and disc space ... and with cache and history deleted

Clearing the cache would make the web pages display even slower initially as the internet cache would need to refill the little files it uses first time back to frequently used sites.

Captain Nemo wrote on Nov 20^th, 2022 at 10:49pm:

Clearing the cache would make the web pages display even slower initially as the internet cache would need to refill the little files it uses first time back to frequently used sites

I think it's a much bigger problem than my equipment or software. NBN is saying there's a minor fault nation wide with satellite internet .... I would call it a major problem, especially in my post code. I can tell when there's not much traffic, it speeds up a bit late at night. During the day it slows right down, but that's not the problem, it's something bigger

Quote:

I'm on the cheapest plan at the moment

That's the problem.
You're only being allocated spare capacity.
The premium providers sell that off to cheaper carriers
at a budget price.
You wouldn't want to be in the middle of an internet banking transaction
and have it go down.

We're on FTTN with Telstra, and around 250m of copper pair.
Lately the speeds have been noticeably deteriorating, and
Telstra seem uninterested in doing anything about it, despite
my frequent complaints.  The last time the Telstra tech opened
up our street pit, it was full of water.

Today...

https://www.speedtest.net/result/13967726823.png

We're paying for 50Mbps download and 20Mbps upload, but
Telstra refuses to give us any rebate, so I've lodged a complaint
with the TIO.

The TIO will now force Telstra to lodge a complaint with the NBN Co.

And check out this...

Top 10 Countries with the fastest broadband speeds:

    Monaco - 261.82 Mbps
    Singapore - 255.83
    China - 254.70
    Romania - 232.17
    Switzerland - 229.96
    Denmark - 227.91
    Thailand - 225.17
    Chile - 217.60
    France - 214.04
    South Korea - 212.57   

and...    Australia - 82.73

      >:(

AusGeoff wrote on Nov 21^st, 2022 at 4:58am:

We're on FTTN with Telstra, and around 250m of copper pair. Lately the speeds have been noticeably deteriorating, and Telstra seem uninterested in doing anything about it, despite my frequent complaints.  The last time the Telstra tech opened up our street pit, it was full of water. Today... https://www.speedtest.net/result/13967726823.png We're paying for 50Mbps download and 20Mbps upload, but Telstra refuses to give us any rebate, so I've lodged a complaint with the TIO. The TIO will now force Telstra to lodge a complaint with the NBN Co. And check out this... Top 10 Countries with the fastest broadband speeds:     Monaco - 261.82 Mbps     Singapore - 255.83     China - 254.70     Romania - 232.17     Switzerland - 229.96     Denmark - 227.91     Thailand - 225.17     Chile - 217.60     France - 214.04     South Korea - 212.57    and...    Australia - 82.73       >:(

Mine has taken a dive lately too - it has to be all this rain

Spot

Mine is worse than yours GEoff, also with Telstra

Your speed test results
24.9Mbps
Time of the day
DOWNLOAD SPEED

Higher speeds give you a better experience for things like video streaming or internet browsing.


5.2Mbps
Time of the day
UPLOAD SPEED

Higher speeds help things like video calling, sharing large files and online gaming.

Been on FTTP with Telstra since September 2015.

Was on 25/5 until about 18 months ago when Telstra emailed me and said they were giving me a 6 month free trial of 50/20 and at the end of the 6 months they would contact me again and ask if I wanted to keep the 50/20 (presumably at a higher cost) or go back to my original 25/5.

18 months later and Telstra haven't contacted me again about my increased speed "6 month trial", I'm still on 50/20 and my bill is still the same every month.

Can't complain about that.  8-)

---

FTTP lucky you!

I wonder if they plan to expand that in any areas.

The new Labor Federal government is supposed to be gradually fixing the Liberal's NBN mess.

https://www.gizmodo.com.au/2022/10/nbn-upgrade-2022/

A list of the latest suburbs in each State to be upgraded is shown in that article.

Of course, it would have been faster and easier (and no doubt cheaper) if the whole thing had been done properly - FTTP for nearly everyone - in the first place like the ALP was planning to do before they lost the 2013 Federal election.

The only reason we got FTTP in 2015 was because our area had already been contracted for FTTP before Labor lost the 2013 election.

I'm in a rural area on fixed wireless. Ran a test this morning.  As it happens, today a technician is coming to install a new aerial that is supposed to improve the service. I will run another test after to see what ( if any) improvement there is.

---

Just tested mine - a bit weird:

37.7

Mbps download

9.90

Mbps upload

Seriously? Supposed to be a lot more download speed but surprised at the upload.

Spot

Mine is more useless today than yesterday, only just managed to renew a greenslip, but can't pay my Council rates. Ozpol took a while to load, about 10mins

The weather is ok, cloudy bright, not enough to slow my internet. I'll call my provider and see what they say about it. My modem is showing a solid illuminated blue ring, so I'm at a loss to know what's really going on

This speed test is from Speed Test.net ... a screen shot won't transfer to Ozpol so I'll type the figures ...

Download 0.08

Upload   0.08

That looks pretty slow to me. I'll change providers, see you on the other side

OK, new NBN aerial installed. Download better, upload worse. Technician said that I may need a new router........

---

100/20 here.

---

4 o'clock in the morning and ....

Download Mbps
11.38

Upload Mbps
0.96

A lot better but I'll bet it doesn't stay that way, we'll see

https://www.ozspeedtest.com/

Test Run Date
Tue 22nd Nov 2022 06:20am

Download Speed
108.57 Mbps
Peak 108.57 Mbps

Carl D wrote on Nov 21^st, 2022 at 7:56am:

Been on FTTP with Telstra since September 2015. Was on 25/5 until about 18 months ago when Telstra emailed me and said they were giving me a 6 month free trial of 50/20 and at the end of the 6 months they would contact me again and ask if I wanted to keep the 50/20 (presumably at a higher cost) or go back to my original 25/5. 18 months later and Telstra haven't contacted me again about my increased speed "6 month trial", I'm still on 50/20 and my bill is still the same every month. Can't complain about that.  8-)

Interesting Carl...

Your FTTP speeds don't look all that crash hot? I'd have expected much
faster than 54 down and 18 up.

We're paying for alleged 50/20 speeds with Telstra, but we've never
even got close to that—our best ever was 31/12.

I've just got acknowledgement from the TIO that they've pushed my
complaint on to Telstra in order to force them to correct their non
compliance speed-wise. 

If Telstra can't correct the fault, they'll have to give me a discount in
future, and possibly a refund for past under-performance.

—I live in hope LOL.

8 in the morning and ....

Download Mbps
11.37
Upload Mbps
0.75

Looks like they might have fixed the problem, I'll check again this afternoon

My provider had me listening to music on the phone for about 20mins yesterday, I hung up and called Active8me to sign up with them but more music so hung up again and decided to keep checking my speed. I got through to Active8me the day before, but delayed signing up till I did more research.

But bingo, the speed picked up last night to where it used to be before. I think Westnet was throttling the speed ... not sure if it's illegal or not, but it should be, if in fact they did do it

Same speeds again today ... seems it's fixed but they're not very high numbers are they? After seeing what you guys are getting, a hundred or more, I'll do some research to find out just how much speed I'm supposed to be getting from Westnet satellite internet

Download Mbps
11.46

Upload Mbps
0.38

So this is what I've concluded about the extremely slow speed problem that went on for nearly a week.

1} It could have been maintenance, but you usually get a notification for that, I got none

2) The satellite may have been interfered with in some way or another

3) Westnet may have engaged in speed "throttling"

4) Hackers

But two things are certain, it wasn't my equipment, nor was it bad weather

Bias_2012 wrote on Nov 22^nd, 2022 at 3:08am:

4 o'clock in the morning and .... Download Mbps 11.38 Upload Mbps 0.96 A lot better but I'll bet it doesn't stay that way, we'll see

Cheap internet is cheap internet

Marla wrote on Nov 24^th, 2022 at 5:40am:

Cheap internet is cheap internet

It doesn't make any difference which ISP you use, or how
much you pay, your internet speed is governed by how
it gets to your residence.

In my case it's FTTN, and then 250m of copper pair lying
in a trench filled with muddy water.

I could pay $95 a month or $55 a month, and it'd make
not one iota of difference to my speed.      And it sux.

AusGeoff wrote on Nov 24^th, 2022 at 1:14pm:

Marla wrote on Nov 24th, 2022 at 5:40am: Cheap internet is cheap internet It doesn't make any difference which ISP you use, or how much you pay, your internet speed is governed by how it gets to your residence. In my case it's FTTN, and then 250m of copper pair lying in a trench filled with muddy water. I could pay $95 a month or $55 a month, and it'd make not one iota of difference to my speed.      And it sux.

That's why I have a 4G radio link for my internet.
I regularly get 100 Mbps.

AusGeoff wrote on Nov 24^th, 2022 at 1:14pm:

Marla wrote on Nov 24th, 2022 at 5:40am: Cheap internet is cheap internet It doesn't make any difference which ISP you use, or how much you pay, your internet speed is governed by how it gets to your residence. In my case it's FTTN, and then 250m of copper pair lying in a trench filled with muddy water. I could pay $95 a month or $55 a month, and it'd make not one iota of difference to my speed.      And it sux.

Well, it's how it gets to your computer ... things can go wrong in your house with modem, Wifi, interference from household appliances, too many devices using your internet ... these problems added to copper wire outside your house means you'll get very little signal at your computer

https://www.iinet.net.au/internet-products/broadband/speed-test/ ... there's a short video in this link explaining NBN speeds


My satellite connection is just a dish picking up a signal and usually only real bad weather is the cause of the internet speed dropping. There was no bad weather and yet I could only get 0.08 speed. The problem ended as suddenly as it started, so I reckon my provider was fooling around with it or maybe the Russians were hacking the satellite lol, you never know, we don't get told anything

But yes, my cheap internet has always had a reasonable speed. It wasn't the "cheapness" that caused the 0.08 problem, it was something else entirely

Does anyone know how to fix constant buffering in video streaming? Usually, the streaming is uninterrupted. But lately, I go about a minute before I have to stop to allow for buffering to allow me to continue my video.

UnSubRocky wrote on Nov 28^th, 2022 at 4:05am:

Does anyone know how to fix constant buffering in video streaming? Usually, the streaming is uninterrupted. But lately, I go about a minute before I have to stop to allow for buffering to allow me to continue my video.

Not sure, but here's a link to read ....

https://www.techwalla.com/articles/how-to-stop-constant-buffering-on-streaming-video


My signal is still playing up, not as bad as it was a week ago, but it's still not right, some things are blacked out and images take a little while to load

I did think that deleting the cache would do some good. But, the reworking of the Windows Media Player settings seems to have the video buffering issue fixed.