Von Bibra Mitsubishi in Helensvale wins the OzPolitic award for the laziest, most difficult and dishonest car dealershipI thought my saga with Von Bibra Mitsubishi in Helensvale was finally over when they offered me a refund on a part I bought. I returned it about 8 weeks ago. Numerous text messages, phone calls and emails later, they are still stringing me along, with no apparent intention to ever give me my money back. If I am lucky enough to get a response, it is the same old reassurance that they will get onto it. Congratulations. Update: I eventually got my money back. I had to get a lawyer involved, at which point they told me they were unable to find the item, and then tried to refund me with a cheque. |