Von Bibra Mitsubishi in Helensvale wins the OzPolitic award for the laziest, most difficult and dishonest car dealership

14/9/2021

I thought my saga with Von Bibra Mitsubishi in Helensvale was finally over when they offered me a refund on a part I bought. I returned it about 8 weeks ago. Numerous text messages, phone calls and emails later, they are still stringing me along, with no apparent intention to ever give me my money back. If I am lucky enough to get a response, it is the same old reassurance that they will get onto it.

Congratulations.

Update: I eventually got my money back. I had to get a lawyer involved, at which point they told me they were unable to find the item, and then tried to refund me with a cheque.